4 Reasons to Book Engagement Training for 2019 Now

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End of the government fiscal year is always a busy time, but…
Mt. Rundle, Banff National Park, Naomi Devine PhotographyNaomi Devine Photography

Working with Parks Canada to Engage on their Fees Update

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It’s good to have conversations with your stakeholders, but…
Happy New Year

D+A New Year's Resolutions

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"My resolution is to invest more in the wellness and skills development…
2019 Engagement Forecast

2019 Engagement Forecast

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What a year it’s been. As a team, we have completed engagements…
Facilitator's Wish List Graphic

2018 Facilitator's Gift Wish List

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Having trouble finding the perfect gift for your favorite facilitator? …

Directed Storytelling + Journey Mapping for Deep Engagement (and better service design)

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A key question in my practice is this: “how do I continue to…

Tweets of Note…

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There is, of course, no substitute for attending events in person.…

Engagement in the Age of “Truth Decay”

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Polarization. Confirmation bias. Fake news. What does it mean…

2018 Iap2 North American Conference: Three key lessons

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The iap2 North American conference that took place in Victoria…