Entries by Jessica Delaney

NCI Charrette Blog Day 1: Getting Ready to Engage

The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we’re blogging each day. Today, Jessica walks us through her biggest takeaways from Day 1.  A charrette is a place-based engagement technique that brings people together to build a shared and actionable plan or vision. The technique is […]

By Design: Bringing Intention to Engagement Design

I recently read an article about an organization working to establish their culture by design rather than by default. Their approach, happily, included engagement of internal stakeholders. The concept of “design rather than default” made me reflect on my work as an engagement professional. I design processes that bring those impacted by a decision into […]

Communicating in the Post-Truth Era: A Three-Part Special

In our January newsletter, I shared my top three engagement trends for 2017. One of them included the oversimplification of complex issues in a “post-truth” era. Oxford’s word of the year for 2016 was coined in part in order to describe Brexit and the US presidential election. The Guardian characterized it as: an adjective describing […]