Entries by Naomi Devine

D+A New Year’s Resolutions

“My resolution is to invest more in the wellness and skills development of people doing the work of public engagement. I have come to realize that engagement is really about human connection and democracy, and so it’s really difficult if your colleagues, clients, staff or partners are feeling beat up, tired, and suffering from a […]

Directed Storytelling + Journey Mapping for Deep Engagement (and better service design)

A key question in my practice is this: “how do I continue to bring a creative approach to engaging and understanding the needs of the populations I seek to engage?”. Events such as the iap2 North American Conference often provide me with the welcome opportunity to take a fresh look at this very question. I […]