Entries by Richard Delaney

Working with Parks Canada to Engage on their Fees Update

It’s good to have conversations with your stakeholders, but frankly, a good conversation isn’t enough. When we engage our stakeholders, whether interest groups, industry or the general public, we need to have focused and productive conversations that help make “better” decisions. Decisions that work for most stakeholders, decisions that aren’t going to be challenged and […]

2018 Iap2 North American Conference: Three key lessons

The iap2 North American conference that took place in Victoria this September, in my opinion, was the very best IAP2 conference yet and one of the best conferences I have ever attended. Why? The range and quality of presentations were superb. The mix of Canadian, American and international delegates created a fantastic environment for networking, […]

Our Most Engaging Moments of 2017

Richard Delaney – President: I have always believed that involving those most impacted makes for better decision making. This belief was totally confirmed for me when I recently received word from a client for whom we were trying to locate a substance-abuse recovery facility that a better-than-imagined solution was reached – and achieved only through engaging […]