Engagement Forecast for 2018

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Perhaps it’s my training from Journalism school, or maybe being…

Our Most Engaging Moments of 2017

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Richard Delaney – President: I have always believed that involving…

Through an Indigenous Lens: Three Lessons in Authentic Engagement

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  I had the opportunity to attend the Putting Patients…

Key Learnings from a Cultural Safety and Cultural Humility Webinar

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Yesterday, on September 6, BC Patient Safety & Quality…

Quality Forum 2017: Increasing Patient Participation

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Unless you have been very busy and purposefully ignoring…

Engagement Forecast for 2017

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Around this time last year, I wrote an outlook for 2016 around…

On the 12th Day... Christmas Wishes from D+A

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We hope you have enjoyed our 12 Days of Christmas blog series,…

Sparking a New Interest

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The Ottawa office hosted a Grade 9 student, Sarah, on Nov. 2,…

Then and Now: Towards a Durable Decision on Canada Post

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It might be the peak of summer – when Canadians are all at…