4 Reasons to Book Engagement Training for 2019 Now

End of the government fiscal year is always a busy time, but…
Mt. Rundle, Banff National Park, Naomi Devine PhotographyNaomi Devine Photography

Working with Parks Canada to Engage on their Fees Update

It’s good to have conversations with your stakeholders, but…
Happy New Year

D+A New Year's Resolutions

"My resolution is to invest more in the wellness and skills development…
2019 Engagement Forecast

2019 Engagement Forecast

What a year it’s been. As a team, we have completed engagements…
Facilitator's Wish List Graphic

2018 Facilitator's Gift Wish List

Having trouble finding the perfect gift for your favorite facilitator? …

Directed Storytelling + Journey Mapping for Deep Engagement (and better service design)

A key question in my practice is this: “how do I continue to…

Tweets of Note…

There is, of course, no substitute for attending events in person.…

Engagement in the Age of “Truth Decay”

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Polarization. Confirmation bias. Fake news. What does it mean…

2018 Iap2 North American Conference: Three key lessons

The iap2 North American conference that took place in Victoria…