Engaging Stakeholders, Building Relationships

Delaney + Associates uses proven, international standards in its community and stakeholder engagement work. We follow the International Association for Public Participation (IAP2) planning protocol, and apply the IAP2 Core Values to our projects. After 20 years in business, we also have our own best practices when it comes to designing, implementing and reporting on engagement processes.

We use a variety of engagement techniques, and the majority of our projects include both in-person and online approaches. Whenever possible, we seek to engage stakeholders where they are and facilitate participation beyond the squeaky wheels. We ask stakeholders how they want to be engaged and we work to balance their preferences with those of the decision maker and the sponsor organization.

Our mantra is: Engage early and often.

Our top priority is relationships with clients and stakeholders. We have learned that this approach ensures a successful engagement process that will set your organization up for long-term success.

Our engagement services include:

  • Needs analysis / environmental scanning

  • Pre-consultation

  • Engagement planning

  • Stakeholder and issues mapping

  • Engagement design

  • Online engagement

  • Event planning

  • Facilitation

  • Analysis and reporting

  • Follow-up (closing the loop)

  • Ongoing stakeholder relations