Posts

Unique Opportunity to Train with National Charrette Institute

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Are you a planner, engagement professional, a municipal staffer…

Featured Technique: Future-State Action Bridge

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The context: In engagement processes that involve group…

By Design: Bringing Intention to Engagement Design

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I recently read an article about an organization working to establish…

Featured Technique: Problem Flow Diagrams

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The context As we move into the New Year, and an era of increasing…

Day 11: Build Relationships Through Authentic Engagement

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Imagine this: We sometimes tell clients not to engage. Why?…

Day 9: Create Brilliant Process, Beginning with the End in Mind

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  Many of the principles that we covered last week come together…

Day 8: Approach Conflict with Compassion, Curiosity

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We could write a lot about today's principle. How to manage high…

‘12 Days’ Blog Series: Principles of Engagement

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The holidays are here again, and so is the D+A 12 Days of…

Engagement Illustrated: Building and Managing Spaces

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One of the jobs of an effective facilitator is to build spaces…