Posts

Featured Technique: Future-State Action Bridge

The context: In engagement processes that involve group…

Quality Forum 2017: Increasing Patient Participation

/
Unless you have been very busy and purposefully ignoring…

Tips for Communicating to Support Broader Engagement

This is the second in a three-part series on communicating in…

Training Update: The Reflective Trainer

/
“By three methods we may learn wisdom: first, by reflection,…

Featured Technique: Problem Flow Diagrams

The context As we move into the New Year, and an era of increasing…

The Requirement to Get Engaged is Growing

When looking at the growing legal requirements for organizations…

Day 10: Shared Values Yield Compromise for Consensus

There are positions, interests and values in the world of…

Day 9: Create Brilliant Process, Beginning with the End in Mind

  Many of the principles that we covered last week come together…

Day 8: Approach Conflict with Compassion, Curiosity

We could write a lot about today's principle. How to manage high…