1. IAP2 Planning for Effective Public Participation [ more]
2. IAP2 Communications for Effective Public Participation [more]
3. IAP2 Techniques for Effective Public Participation [more]
4. About the IAP2 Certificate Program [ www.iap2.org ]
5. Emotion, Outrage and Public Participation [more]
6. IAP2 Public Participation for Decision Makers [more]
7. Media Relations + Strategic Communications for Public Engagement [more]
8. Managing Public Consultation Projects [more]
9. Facilitating Collaborative Decisions [more]
10. Presentation Skills for Science-Based professionals [more]
11. Train the Trainer [more]
This two-day introductory module of the IAP2 Certificate Program in Public Participation provides the fundamentals for effective public participation. Using IAP2’s Spectrum for Public Participation, participants will learn how to establish clear and achievable objectives for public participation and how to define a promise to the public. Participants will learn how to prepare their organization for conducting public participation and how to plan for the timing, techniques, and resources needed to make public participation a success.
Students will also learn about the practical application of IAP2 Core Values of Public Participation, how the IAP2 Code of Ethics applies to both practitioners and clients, and how to use the IAP2 Foundations of Public Participation in a step-wise approach to plan and design public participation programs. Course content includes detailed examples and practical hands-on exercises, so participants leave with the tools needed to build realistic public participation programs. Course materials include exercises using IAP2’s five steps for planning effective public participation.
Why is this course important? As with any event that brings together divergent points of view, planning is an important aspect of the overall engagement process. Planning involved many important skills: making sure that the “right” voices are at the table, that all participants are heard, properly framing the issues and designing a process that is inviting and inclusive, while meeting the needs of the decision-maker, stakeholders and citizens. These are skills that will be developed during this course.
Note: Planning for Effective Public Participation (Module 1) is a prerequisite for all other IAP2 Public Participation Certificate training.
This one-day module provides an introduction to communication skills and models, and offers an overview of the communication techniques used by public participation practitioners. It introduces the Principles of Authentic Communication and focuses on tools used to prepare and present information in a variety of forms, small and large group interaction models, and facilitation essentials.
This course is designed as a primer and is suitable for those who want a review of basic communication techniques. Interactive exercises and practical tips are used to enliven the basic theory. Reference materials reinforce skills that participants can put to immediate use. Participants learn the elements needed to prepare communication plans and to practice active listening. They gain an understanding of the essentials of risk communication, making effective written and verbal presentations, and working with mass media.
Why is this course important? A seasoned public participation practitioner was overheard saying, “Yes, you can certainly communicate without engaging stakeholders, but you can never engage them without first communicating.” Communication is the foundation for all public engagement, and it is critically important to think strategically, plan for and execute effective communications techniques throughout the public participation life cycle.
Note: Planning for Effective Public Participation (Module 1) is a prerequisite for taking this training.
This two-day module in IAP2’s Certificate Program in Public Participation provides an introduction to a range of practical tools and techniques used at all five levels of IAP2’s Public Participation Spectrum. It gives course participants an opportunity to try out or observe a number of specific techniques, including World Café, Interviews, Revolving Conversations, Citizens Jury and Advisory Group.
It includes overviews of more than 20 tools and techniques tested and used by public participation practitioners around the globe. The course is designed as a primer and is suitable for beginning to intermediate level practitioners and those who want a review of basic group process techniques. Interactive exercises and practical tips are used to enliven the basic theory and reference materials and to reinforce skills that participants can put to immediate use.
Students learn how to create effective forums for dialogue and how to avoid the many problems encountered in traditional public meetings. Students leave this module armed with a detailed student manual and a packet of IAP2 tip sheets offering practical advice for selecting, using and evaluating a broad range of public participation activities.
Why is this course important? Techniques are the means by which participants are able to engage the decision-maker and each other in meaningful conversations about decisions that affect their lives. Awareness of a broad range of engagement techniques facilitates the design of public participation processes that meet the needs of all those involved.
Note: Planning for Effective Public Participation (Module 1) is a prerequisite for taking this training.
The International Association of Public Participation (IAP2) Certificate Program in Public Participation is intended to provide a broad-based learning experience covering all of the foundations of public participation. Developed in consultation with practitioners from around the world, the training provides useful tools for designing and implementing effective public participation programs. These tools are presented in an interactive and experiential learning environment that provides students with the opportunity to explore their own public participation challenges with their instructor and peers. Upon completion of each module, students will receive credit from IAP2 recognizing their successful completion of that module. Upon completion of all three modules, students will be awarded a Certificate in Public Participation from IAP2. More information about the certification program can be browsed at: www.IAP2.org
Delaney and Associates Inc. is pleased to announce that, starting in March 2012, we will offer the course Emotion, Outrage and Public Participation.
This two-day course combines the best of outrage management and public participation and aims to enhance public participation practice, in the face of emotion or outrage. It will be presented by Mr. John Godec, a public participation veteran of over 20 years, an understudy of Dr. Peter Sandman, and co-developer of the course. (See John’s bio under Your IAP2 Licensed Trainers.)
The Emotion, Outrage and Public Participation course is based on the work of Dr. Peter Sandman and is combined with the International Association for Public Participation’s (IAP2) core concepts for meaningful and effective public participation. The course engages adult education principles and uses a variety of instructional techniques, including case studies, video clips, public participation tools and techniques, personal reflection, group discussion and application activities. It helps people think about emotion and plan for it, in order to yield quality public participation outcomes where communities are emotional or outraged and, therefore, not yet at the place where they can fully participate in a public engagement process.
This is a very interactive learning opportunity, with lots of opportunity to learn from the trainer and from the collective wisdom of the group. Bring your own stories and public participation experience to share with fellow participants.
This half-day seminar helps decision makers get the best value from a public participation process. The session looks at the foundations of authentic engagement from a decision maker’s point of view and offers a perspective on how public participation can be integrated into the overall project plan. It examines the costs and benefits of public participation, discusses when and why to not involve the public in an organizational decision, and emphasizes the importance of both the commitment to the public about their involvement in that decision process and how they will be engaged.The session also provides an overview of what the decision maker should know about the public participation practitioner’s role.
The seminar is based upon a facilitation plan that is developed in consultation with the session host. The seminar is designed to meet specific goals and objectives and is an effective platform for discussing organizational goals and strategies relating to community and stakeholder engagement. It is generally three to four hours in length. Costs vary depending upon the complexity of the design and upon travel costs, but are below $4K typically.
Decision makers leave this seminar having learned how public participation ties into their decision-making processes; when and why to have the public participate in their decisions; what constitutes their unique roles and commitments; six areas of decision-maker input to the public participation planning process; and, key concepts to be considered for effective public participation with communities and stakeholders.
The purpose of this course is to help participants to develop an understanding of how communications affect public consultation. The course will provide participants with a practical understanding of how the media plays a role in public consultation and how poor communications practices can derail a project.
Participants will take part in mock interviews, prepare mini-presentations and be “interviewed” by tough journalists. By the end of the training, participants will have a solid understanding of how the media works, how to develop and deliver key messages, and how to answer questions using neutral communication techniques.
At the end of the day, it’s important to remember that with public consultation everything is on the record – so make your message count!
Skills Inventory: Participants rank their strengths and weaknesses when it comes to understanding the media and effective communications. MediaFundamentals: Discuss current best practices/realities of today’s media.Communication Fundamentals: Review the basics of written and verbal communication in today’s multi-media reality. Communications in PublicConsultation: How can communications maximize the effectiveness of public consultation? Media in Public Consultation: What role does the media play in public consultation? Exceeding Expectations: Why should companies, organizations or governments exceed regulatory guidelines when it comes to communication? Neutral Communications: What is it and how can it be used in public consultation? Answering DifficultQuestions: How can difficult questions be answered effectively?
The purpose of the course is to demonstrate how policy, programme and project managers or officers can project manage public consultation without direct involvement in the process. This course supports skill building and provides the management tools that empower managers and officers to direct consultants or delegate staff through the needs analysis, planning design, implementation and follow-up phases of the engagement cycle. This two-day course combines theory and practice, with lectures, whole-group discussions and small-group work, including case studies.
Why is this course important? Managers and officers in government and companies increasingly are expected to include a significant public consultation component while developing or revising plans, programmes,policies or regulations. Recent initiatives to make governments more transparent and accountable have created a high level of expectation for public involvement in national, regional and local decision-making.before making certain decisions is being enshrined in law, in several jurisdictions.
This two-day course on facilitating small groups will enable policy, programme and project managers and officers, community leaders, elected officials and consultants to fully engage small groups in order to facilitate collaborative decision-making. This course is ideal for people who lead teams or projects where diverse groups need to think, plan and act together. This course will equip you to create inclusive decision frameworks, learn techniques for engaging participants and develop the skills necessary to use these techniques effectively.
Why is this course important? A facilitator is someone who is responsible for designing and managing a process that empowers individuals and teams, in order to achieve their goals and objectives.This involves creating the space and managing the process for collaboration and decision-making. This course is a practical skill-building learning opportunity.
This course is designed to strengthen the presentation skills of science-based professionals, so they can prepare and deliver effective, timely and results-based presentations, on behalf of their organizations. This two- or three-day course is engaging and practical, as each participant works through the entire presentation cycle in the context of a work-relevant presentation.
Why is this course important? The demand for increased stakeholder and public engagement in decision- making and the need for greater transparency in government, in addition to on-going organizational requirements, mean that many professionals find themselves making presentations within and outside of their organizations. Making presentations is an important task for professionals, but it is often time-consuming and competes with day-to-day work responsibilities. This course simplifies the presentation planning cycle and helps participantssave time and build confidence.
This Train the Trainer course is a knowledge management and capacity-building solution. It trains internal trainers to facilitate knowledge transfer and skill development while building relationships within and across organizations. Its summary objective is to develop awareness, knowledge and skill in the context of adult training. This two-to-four day course supports the theory of adult learning with a highly interactive agenda of individual and small-group exercises.
Why is this course important? People are an organization’s greatest asset, and training is an investment in their performance and the corporate bottom line. Internal training is one of the most effective ways to get corporate knowledge and information to the right people, at the right time. In the face of often-scarce resources, this course is a cost-effective, results-based approach for maximizing internal training resources.