Engagement Checklist Manifesto + A Question
by Jessica Delaney, Principal, Engagement + Strategic Communications I recently finished Checklist Manifesto by Atul Gawande. Written by a surgeon looking to decrease medical errors and systemize a complex process, Gawande provides loads of evidence, research and stories to make anyone a believer in the power of a simple checklist. There are some key take-aways from the […]