Looking back on what has been our busiest training year ever is definitely different than looking ahead as it stretches in front of you – much less intimidating! Cup of tea in hand, I am taking a few moments to share some highlights and reflections of the year. This year saw the training team organize […]
Back to school it is for the Engage Delaney (D+A) training team, as we prepare for our busiest training season ever. It’s interesting that just in the last few days, I’ve noticed customer service training for Tim Hortons’ staff, driver training for city bus drivers, and advanced care training for paramedics – of course, […]
By popular demand, D+A is offering its first-ever public Facilitating Engagement workshop. We have delivered this workshop dozens of times over the past several years, to a wide variety of organizations as an in-house workshop. Our IAP2 participants have been asking for this training to further their public participation skills, notably to facilitate their sophisticated […]
“By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third, by experience, which is the bitterest.” – Confucius The beginning of a new year is a time for reflection and action planning for many of us. The happy chaos of the holidays is over, […]
The Ottawa training team had the pleasure of hosting Sarah, a Grade 9 student, in our office on Nov. 2, as part of the Take Our Kids to Work TM program. This is an annual program in which Grade 9 (or equivalent) students – about 250,000 every year in Canada – are hosted by parents, friends, […]
We are so pleased to congratulate the BC Ministry of Health, Patients as Partners (PasP), for winning the IAP2 Organization of the Year Core Values Award at the recent 2016 IAP2 North American Conference. Shannon Holms, Director, Patient Engagement and Community Programs, accepted the award on behalf of Patients as Partners, which was recognized for […]
Our 20th anniversary year had a great start as we welcomed the newest addition to the Delaney family! Principal, Jessica Delaney, gave birth to her second child, Peter Matthew, on Jan. 11, 2016. He is an adorable – and engaging – little fellow! We look forward to Jessica returning to the helm of the Vancouver […]
Seven staff engaging… It’s not quite seven swans a’swimming, although it can sometimes feel like swimming when in the midst of a particularly intense engagement. All that aside, we’ve had our share of memorable moments this year, and we asked our staff and associates for their personal highlights. Enjoy! Brenda (Ottawa office) Earlier this year, […]
2015 was our busiest training year ever. We delivered 10 IAP2 Foundations programs and 10 customized Engage Delaney facilitation courses, plus several smaller sessions, too. We meet many people in our training courses – more than 300 this year alone. The quality of the learning experience is different for each participant, for many reasons. […]
