Our training team takes pride in providing great customer service and creating dynamic learning environments, while skillfully sharing our engagement knowledge and expertise.
Whether you participate in a course from our Confidence Series or Refinement Series, or in our International Association for Public Participation (IAP2) training, you’re guaranteed to work with experienced, dedicated, and talented trainers. Our mission is to provide training that gets results – and gets you on the path to activating concepts, principles, and methodologies for authentic and effective engagement.
Training resources are scarce – and time away from work and family is precious. Courses are currently offered as Delaney Virtual Academies – combining the best of virtual and in-person approaches for outstanding learning opportunities. Check out what our participants are saying and get ready to be engaged!
Questions? Want to chat? Drop me a note at valerie at rmdelaney dot com. Let’s talk about your learning needs and objectives.
This course builds awareness and knowledge for effective engagement and will be of most benefit to emerging engagement professionals. A great primer, too, for leaders, executive teams, and senior managers who will benefit from this high-level, but practical, overview of key engagement concepts and principles.
This course builds the knowledge and skill foundation for effective engagement and will be of most benefit to emerging or developing engagement professionals. Advanced professionals will benefit also by reviewing the full circle of engagement, new approaches and emerging best practices.
This course builds the knowledge and skill foundation for activating effective engagement plans through masterful facilitation and public-speaking skills. It will be of most benefit to developing or advanced engagement professionals.
This course builds the knowledge and skill foundation for producing effective virtual engagements and meetings. It will be of most benefit to developing or advanced engagement professionals, or anyone using technology for virtual meetings.
This course builds the knowledge and skill foundation for developing communications plans to support effective engagement. It will be of most benefit to developing or advanced engagement and communications professionals.
Deepen your knowledge and refine your skills with a focused look at how to develop meaningful evaluation measures and frameworks for effective engagement.
There is no pre-requisite, though a working knowledge of engagement concepts and practices – notably setting basic engagement and communications objectives – is expected. This course will be of most benefit to developing or advanced engagement professionals.
Deepen your knowledge and refine your skills with a focused look at how to design and develop surveys for effective information collection.
There is no pre-requisite, though familiarity with data collection best practices would be an asset. This course will be of most benefit to developing or advanced engagement professionals.
Course schedules, curriculum information, locations and more are all available here. Learn more about the IAP2 Foundations in Public Participation course, who should take it and what you’ll learn.
Find out more about the D+A training team: our licensed IAP2 trainers, our adult-learning expert and our course registrar.
Super engaging and helpful. I‘m looking forward to implementing what I’ve learned. Would highly recommend.
If you are deciding which service provider to choose for your IAP2 courses, look no further! Delaney & Associates have created an extensive course that is interactive, fun, and informative. It’s not an easy job to keep the attention and focus of adults who have busy lives when teaching online, but Delaney did an excellent job with timely breaks, discussion periods, and real-life examples to support the course material. Also, they sent the training manuals directly to my home and kept up frequent communication prior to classes starting. I have learned a great deal from this course and Richard is a wealth of knowledge. 10/10 stars.
Richard Delaney and Naomi Devine did a great job walking us through each effective public participation technique, highlighting pros and cons, and providing real-life examples. The training was well organized, and I feel equipped to prepare for a positive public engagement in the future.
Hindsight is 20-20! Take the training before you embark on a challenging project. It is always more challenging to fix mistakes after the fact. Lots of good information to help with any level of public participation.
Richard Delaney and Naomi Devine did a great job walking us through each effective public participation technique, highlighting pros and cons, and providing real-life examples. The training was well organized, and I feel equipped to prepare for a positive public engagement in the future.
The Delaney iap2 course was very helpful for me. It helped explain public engagement and linked it to different levels and spectrums with the helpful techniques for each engagement process.
Definitely a must take course for those looking to engage and be inspired by the vast knowledge, opinions, and needs of our community members.
I found the Delaney IAP2 Virtual Academic training well-paced, varied and engaging, with an energetic trainer, committed support team, and excellent background materials. This was an enjoyable way to learn.
Fantastic Learning in a virtual or in person environment. They found a way to deliver virtually that was engaging, interactive and interesting!
