Sign up today for one of our upcoming IAP2 Foundations Program courses. We’ve got dates coming up in Vancouver, Toronto and Calgary.
Our training team takes pride in providing great customer service and creating dynamic learning environments, while skillfully sharing our knowledge and expertise.
Whether you participate in a Delaney + Associates customized course, or our International Association for Public Participation (IAP2)-licensed training, you’re guaranteed to work with dedicated, talented trainers. We start by getting to know you and work hard to ensure your learning goals and objectives are met.
Training resources are scarce – and time away from work precious. We understand that, and make sure you leave with the type of knowledge, tools and skills you can use on the job right away.
Please contact Valerie at 613-837-5890 to talk about your training needs.
What our participants say about us
Not only knowledgeable but very entertaining. Nothing is worse than a boring trainer and Jessica is nothing close to boring and made the sessions go quickly but very engaged.
The content I found most enjoyable to learn was your approach to how you host your training space! Your stories are very relational. You are a change champion and ally.
Jessica was a fantastic facilitator – truly demonstrated best practice while leading the training. Just having the chance to watch her work was a learning in itself.
Presenter was engaging, materials were well presented. Different tools were used to facilitate and assist different type of learning (videos, graphics, sharing experiences).
Jessica Delaney was an excellent facilitator who was not just engaging but full of wisdom and practical advice. The content was broad, but she delivered it expertly and never lost the room’s attention. In my role in marketing, I have new tools and directly applicable strategies to gain a better understanding of stakeholder needs.
A refresher on what real engagement means and its power.
I drove 1 ½ to 2 hours each direction (from home) to attend the five-day training. Despite long, full days and the commute, I felt completely energized to the end. Thank you for your brilliant facilitation Jessica!
The iap2 workshop delivered by Delaney + Associates was wonderfully facilitated, providing expert examples of how we as an organization can better engage!
Staff in email correspondence were prompt and courteous, clear and really wonderful to work with. Richard is a fun, positive and energetic facilitator. Gutsy statement – “best adult learning ever!!”
I enjoyed iap2 Planning. As a practitioner of 7+ years, the session served as a great foundations refresher and it also encouraged me to revisit my day to day engagement practices and to think outside the box.
Amazing course! Such a great learning opportunity for people of all experience levels. Facilitator was engaging and kept the content fun. I would recommend to anyone who deals with the public!
This course opened my eyes to a wider scope of what Public Participation can be. I can’t wait to swap out my old techniques for a few new ones in my Public Affairs tool box.
Richard was an informative, positive presenter who got through the material in a timely fashion and helped us have authentic conversations and learn how to have them with the public.
Provocative and insightful training that can be incorporated into any field, yet be constantly improved upon thorough reflection, it will never stagnate!
The course content was so critical to our work and the learning will make an important impact on improving the results we’ll achieve. Richard delivers the course content with such passion and enthusiasm that the 3 days were one of the best investments our team has made in training and development.
Richard is an excellent facilitator and delivers the material in a dynamic and engaging manner. His own experiences are invaluable to the learning.
With over 10 years of engagement experience, I came into this course wondering what I would be able to learn from this course. I was overwhelmingly pleased with the engaging dialogue and perspectives provided by the facilitator and the participants in the room. I would highly recommend it to both seasoned and new engagement specialists who want to inject new energy and skills into their work.
Richard not only knows this field because he’s been there but he’s a masterful, passionate teacher. A rare, gifted combination. The best training course I’ve ever taken, fun learning-rich and left me wanting more! Thank you for a great week well spent!
A hugely valuable, interactive and learning filled course. Highly recommended for anyone working on projects or initiatives that would benefit from participation by the public (which is most)!
This 4-day training session was very enjoyable, informative, relevant and provide excellent tools to support my engagement strategy for park projects.
This course exceeded my expectations! Though there was a ton of information over the three days, it was delivered in a manageable, digestible way. One of the best training sessions I have attended!
Amazing, most worthwhile investment of time and learning in such a long time. Would recommend highly, very professional, relevant, important.
This course is essential for organizations that want to ensure that they are meaningfully engaging their stakeholders to build sound capitol, make critical decisions and focus on continuous improvement.
Rick helped me look at how I conduct my day-to-day engagement activities in an entirely new way. I appreciate having a process to follow to ensure I hit all steps to success. Thank you!
An amazing engaging training with practical, timely examples. Amazing job!
Jessica is one of the best trainers I have ever had professionally. She is intelligent, articulate, and best of all, she was able to give concrete real-life examples to help us understand the iap2 framework.
Jessica is an excellent instructor. She brought what could potentially be dry material to life, illustrated with real life case studies, examples, tips and tricks, and exercises. I can’t wait to get to work!
This course should be a must for all communications and stakeholder relations professionals. I fond it so beneficial to be given clear structure to the engagement process. I also really enjoyed Richard’s facilitation – he created such a safe, comfortable space to learn in.
The course content and tools were very helpful in developing a process for group work. The facilitators were amazing at keeping us engaged and on time.
Jessica is an excellent instructor; engaging, professional knowledgeable and genuinely concerned about the learning experience of participants. The content was really brought to life by her real-world examples and experiences. I would highly recommend her as an instructor.
This course changed the entire organization’s approach to engaging the public, and we will be better for it.
iap2 training is a great foundation for those wanting to provide opportunities for truly meaningful, well-designed public participation. The instructor was engaging, creative and offered a plethora of professional experience to supplement /enhance course materials. Highly recommend!
This should be required training for all municipalities! (this would benefit our communities and our democracy)
Merci Beaucoup! Vos conseils on été judicieux et les expériences partagée vont permettre de m’inspirer dans ma pratique.
I thoroughly enjoyed both the planning and techniques portions of iap2. Will definitely be looking into the facilitation courses offered by D+A
One of the best learning experiences I have taken part in. Benefits for all parts of any job.
If you work in the public sector and want to empower citizens to actively participate in civic discourse, this training is a must. The tools and techniques taught to conduct authentic public participation will deliver positive results in achieving buy in from citizens.
Jessica delivered content in an engaging and entertaining manner, while drawing on a wealth of experience.
Wonderful source of knowledge and skills related to the engagement of those directly impacted by program delivery.
Very informative and constructive. It opened my eyes to how much further we could take our Public Consultation processes.