Our training team takes pride in providing great customer service and creating dynamic learning environments, while skillfully sharing our engagement knowledge and expertise.
Whether you participate in a course from our Confidence Series or Refinement Series, or in our International Association for Public Participation (IAP2) training, you’re guaranteed to work with experienced, dedicated, and talented trainers. Our mission is to provide training that gets results – and gets you on the path to activating concepts, principles, and methodologies for authentic and effective engagement.
Training resources are scarce – and time away from work and family is precious. Courses are currently offered as Delaney Virtual Academies – combining the best of virtual and in-person approaches for outstanding learning opportunities. Check out what our participants are saying and get ready to be engaged!
Questions? Want to chat? Drop me a note at valerie at rmdelaney dot com. Let’s talk about your learning needs and objectives.
This course builds awareness and knowledge for effective engagement and will be of most benefit to emerging engagement professionals. A great primer, too, for leaders, executive teams, and senior managers who will benefit from this high-level, but practical, overview of key engagement concepts and principles.
This course builds the knowledge and skill foundation for effective engagement and will be of most benefit to emerging or developing engagement professionals. Advanced professionals will benefit also by reviewing the full circle of engagement, new approaches and emerging best practices.
This course builds the knowledge and skill foundation for activating effective engagement plans through masterful facilitation and public-speaking skills. It will be of most benefit to developing or advanced engagement professionals.
This course builds the knowledge and skill foundation for producing effective virtual engagements and meetings. It will be of most benefit to developing or advanced engagement professionals, or anyone using technology for virtual meetings.
This course builds the knowledge and skill foundation for developing communications plans to support effective engagement. It will be of most benefit to developing or advanced engagement and communications professionals.
Deepen your knowledge and refine your skills with a focused look at how to develop meaningful evaluation measures and frameworks for effective engagement.
There is no pre-requisite, though a working knowledge of engagement concepts and practices – notably setting basic engagement and communications objectives – is expected. This course will be of most benefit to developing or advanced engagement professionals.
Deepen your knowledge and refine your skills with a focused look at how to design and develop surveys for effective information collection.
There is no pre-requisite, though familiarity with data collection best practices would be an asset. This course will be of most benefit to developing or advanced engagement professionals.
Course schedules, curriculum information, locations and more are all available here. Learn more about the IAP2 Foundations in Public Participation course, who should take it and what you’ll learn.
Find out more about the D+A training team: our licensed IAP2 trainers, our adult-learning expert and our course registrar.
Definitely a must take course for those looking to engage and be inspired by the vast knowledge, opinions, and needs of our community members.
I found the Delaney IAP2 Virtual Academic training well-paced, varied and engaging, with an energetic trainer, committed support team, and excellent background materials. This was an enjoyable way to learn.
Fantastic Learning in a virtual or in person environment. They found a way to deliver virtually that was engaging, interactive and interesting!
A well laid out course that provides the learner with an excellent introduction to foundations of effective public participation planning, execution, and follow-up. This course and material will help me with future public engagement planning and has helped me to understand effective fundamentals.
The IAP2 process is an invaluable resource to have at your fingertips and the facilitators were really able to bring it to life with their experience and enthusiasm.
Delaney’s iap2 training program provides excellent theoretical frameworks, supplemented by engaging workshops, for practical use in engagement.
I would highly recommend Delaney IAP2 training to anyone interested in stakeholder engagement. It was very intensive and value added.
Not only knowledgeable but very entertaining. Nothing is worse than a boring trainer and Jessica is nothing close to boring and made the sessions go quickly but very engaged.
The content I found most enjoyable to learn was your approach to how you host your training space! Your stories are very relational. You are a change champion and ally.
Jessica was a fantastic facilitator – truly demonstrated best practice while leading the training. Just having the chance to watch her work was a learning in itself.
Presenter was engaging, materials were well presented. Different tools were used to facilitate and assist different type of learning (videos, graphics, sharing experiences).
Jessica Delaney was an excellent facilitator who was not just engaging but full of wisdom and practical advice. The content was broad, but she delivered it expertly and never lost the room’s attention. In my role in marketing, I have new tools and directly applicable strategies to gain a better understanding of stakeholder needs.
A refresher on what real engagement means and its power.
I drove 1 ½ to 2 hours each direction (from home) to attend the five-day training. Despite long, full days and the commute, I felt completely energized to the end. Thank you for your brilliant facilitation Jessica!
The iap2 workshop delivered by Delaney + Associates was wonderfully facilitated, providing expert examples of how we as an organization can better engage!
Staff in email correspondence were prompt and courteous, clear and really wonderful to work with. Richard is a fun, positive and energetic facilitator. Gutsy statement – “best adult learning ever!!”
