NEW IAP2 Courses open for registration! See below for the 2023-24 schedule.
Fundamentals of P2 and Engagement course description and registration here.
Designing P2 and Engagement course description and registration here.
Applying Methods course description and registration here.
We’ve prepared some Frequently Asked Questions (FAQ) to help you better understand IAP2’s new course delivery.
I’m new to the discipline of P2/engagement. Where do I begin my IAP2 learning journey?
A: Fundamentals of P2 and Engagement (The IAP2 Way) is the entry prerequisite into the IAP2 Global Learning Pathway, which is a collection of tiered training products.
Why is there a prerequisite?
A: Fundamentals of P2 and Engagement provides practitioners with the globally accepted foundations, concepts, and principles of authentic engagement – setting the stage for follow-up training in engagement planning and methods. This six-hour (three, two-hour sessions) online course is also appropriate for senior managers and elected officials seeking to understand the benefits, risks, limitations, and opportunities to engagement, in support of decision making.
Can I take the new courses in any order, or are there pre-requisites?
A: After completing Fundamentals of P2 and Engagement, you can take any of the courses available in the Global Learning Pathway. If you are relatively new to the discipline of engagement, we suggest the second course you take is Designing P2 and Engagement (focus on engagement planning).
Will Delaney continue to deliver IAP2 training as licenced trainers?
A: Yes, we have two IAP2-licenced trainers. Richard Delaney became a licenced IAP2 trainer in 2007; Jessica Delaney became a licenced IAP2 trainer in 2014.
When will the new courses begin?
A: Delaney is offering Fundamentals of P2 and Engagement (focus on key engagement concepts and principles), Designing P2 and Engagement (focus on engagement planning), and Applying Methods (focus on engagement techniques) starting in February 2023. The schedule can be found here.
Why should I take my IAP2 training with Delaney, the engagement people?
A: Delaney has a training practice that goes back to 2003 – one that focuses on engagement, facilitation, and communications. It is served by experienced trainers, a training specialist/client liaison, and an adult educator. Here are five reasons to consider Delaney for your training needs:
- Learn from Canada’s highly-rated, long-standing IAP2 trainers and engagement practitioners – Jessica Delaney and Richard Delaney. They are gifted when it comes to sharing their experiences and bringing the curriculum to life – priceless!
- Get real-time technology and facilitation support during your Virtual Academy from a Delaney producer – one of our Engagement Specialists. You can focus on learning!
- Our virtual classrooms are dynamic and interactive. They open early and close late. Bring your coffee.
- Take advantage of follow-up coaching and support to help you implement your learning once you are back in the office.
How does Delaney deliver its iap2 training?
Delaney delivers its training in an online format. Our Virtual Academies have been popular since we began this approach in June 2020. We are pleased with participant feedback about confirming the interactive and engaging nature of our online classrooms.
Here’s a sample of what our participants are saying specifically about their Delaney online learning experiences.
- The online format for the course exceeded my expectations. Richard was an engaging teacher and I’d definitely recommend this course.
Virtual Academy, July 2020, iap2 Planning Course
Communications and Community Engagement Specialist, Guelph
- Richard and his Team provided an excellent session and providing a great online space for discussion.
Virtual Academy, November 2020, iap2 Planning Course
Senior Planner, Toronto
- The content, pace, work exercises, and online learning tools of this professional development session were excellent, practical, and useful. The knowledge I obtained will be applicable right away to many work projects I am leading. The trainer was great, kept our energy and attention up, plus lead very good and relevant conversations to reinforce the theory learned. I strongly recommend it.
Virtual Academy, February 2021, iap2 Planning Course
Policy Specialist, Winnipeg
- I found the Delaney IAP2 Virtual Academic training well-paced, varied and engaging, with an energetic trainer, a committed support team, and excellent background materials. This was an enjoyable way to learn.
Virtual Academy, April 2021, iap2 Planning Course
Communications Director, Vernon
- The team at Delaney provided a great online learning experience and moved through some very detailed material in an engaging and fun format. I learned a lot in a short period of time that is very applicable to my role.
Virtual Academy, May 2021, iap2 Planning Course)
Manager of Workplace Equity, Diversity and Inclusion, Guelph
- I cannot even express the value in the iap2 Planning course. Engaging, invigorating, and inspiring (even in the online format!) I would recommend that anyone who wants to facilitate good public Engagement take this course!
Virtual Academy, May 2021, iap2 Planning Course
Communications Specialist, Oak Bay
- The Delaney iap2 Planning course used engaging tactics to make the online, virtual course interactive and fun all while delivering important and useful information. I will definitely use this training in my work.
Virtual Academy, June 2021, iap2 Planning Course
Communications and Engagement Advisor, Vaughan
- Well delivered, organized, interactive and fun workshop to attend. In many online workshops I tune out at some point, but not once have I been distracted. Jessica is a fabulous facilitator! Content is current and informative, and so relevant to my work.
Virtual Academy, June 2021, iap2 Planning Course
Engagement Analyst, Calgary
- Delaney made a difficult to follow manual look easy with their online training.
Virtual Academy, March 2022, iap2 Planning Course
Participant, Waterloo
- Iap2 Techniques brought the planning content and theory to life through a focused, fulsome, and engaging online format.
Virtual Academy, March 2022, iap2 Techniques Course
Toronto
- If you are deciding which service provider to choose for your IAP2 courses, look no further! Delaney & Associates have created an extensive course that is interactive, fun, and informative. It’s not an easy job to keep the attention and focus of adults who have busy lives when teaching online, but Delaney did an excellent job with timely breaks, discussion periods, and real-life examples to support the course material. Also, they sent the training manuals directly to my home and kept up frequent communication prior to classes starting. I have learned a great deal from this course and Richard is a wealth of knowledge. 10/10 stars.
Virtual Academy, April 2022, iap2 Planning Course
Planner, Toronto
- Delaney sets the bar high for virtual training.
Virtual Academy, November 2022, iap2 Techniques Course
Communications Supervisor, Penticton
- The Delaney team’s approach to learning was fun and engaging. As a newcomer to the industry or a seasoned practitioner there is something for everyone.
Virtual Academy, November 28 – 1 December 2022, iap2 Planning Course
Engagement Specialist, Prince George
- This course did not feel like a virtual course. It was interactive and interesting, we could almost feel like we were in the same room as Richard and the Group!
Virtual Academy, November 28 – 1 December 2022, iap2 Planning Course
Project Manager, Yellowknife
Why online training?
Virtual training is here to stay, and Delaney continues to be primarily a virtual training company. Necessitated by the realities of the past few years and confirmed by our training results and feedback as noted above, we continue to train virtually, for these additional reasons:
- We have greatly reduced the environmental footprint of our training events – no travel-related CO2 emissions, reduced print training material, and no hotel catering waste from single-serving items like beverages, sugar, and milk. (We do miss those hot breakfasts though!)
- We’ve been able to pass on to our participants the savings linked to reduced travel and catering costs.
- Trainers and participants have expressed an appreciation for better work-life balance. More on that in our blog at:
https://www.rmdelaney.com/blog/da-news/top-three-training-trends-for-2021/
- The technology allows us to adapt nimbly to expressed needs. We can add a course relatively easily, for example, because we don’t have to factor in travel. We can adapt presentations in real-time, to suit the needs of a particular group. We have more options to play with and that’s cool.
- Our Delaney producers add great value to our online classrooms. Read more here:
https://www.rmdelaney.com/blog/da-news/online-learning-the-co-delivery-model/
What is the rationale for the new direction in IAP2 courses?
A: IAP2 has updated course materials to include lessons learned by the engagement community, proven practices, and updated tools; in addition, course materials have been adapted to suit regional contexts.
How do the old courses compare to the new ones?
A: The new courses have been updated to bring them in line with emerging best practices for engagement, including an emphasis on diversity, equity and inclusion, and more focus on evaluation. The new materials incorporate lessons learned from an expanding engagement community, new tools, and updated processes, as outlined in the course descriptions:
Fundamentals of P2 and Engagement course description.
Designing P2 and Engagement course description.
Applying Methods course description here.
I have IAP2 Planning for Effective Public Participation. What new course would be the logical choice to supplement this learning?
A: Rather than complete the prerequisite Fundamentals of P2 and Engagement course to access the Global Learning Pathway courses, you will be required to watch a short video before registering for any other IAP2 courses. Applying Methods (focus on engagement techniques) would be the logical choice to supplement your Planning for Effective Public Participation course.
I have taken IAP2 Planning for Effective Public Participation and Techniques for Effective Public Participation. What new courses would best support my ongoing learning in the field of engagement?
A: Sorry, the answer to this question is, “It all depends.” It depends on the nature of your learning requirements as defined by your job duties, your previous engagement experience, and training, plus the needs of the community with whom you will engage. New courses to “level up” Planning and Techniques will be rolled out in the months ahead.
I have lost my Foundations Planning and Techniques manuals, am I able to replace these?
A: Delaney will continue to provide hard-copy manuals to replace lost manuals, while supplies last.
Is a Certificate of Completion provided with each course?
A: Yes. Participants new to IAP2 training will receive a certificate after completing the Fundamentals of P2/Engagement prerequisite and two additional two-day in-person courses or their online equivalent of two 12-hour virtual courses.
Still have questions? Call or email us! We will do our best to provide you with the information you need as it becomes available.
Notes:
- If you have completed the IAP2 Foundations program, you will be required to watch an orientation video that outlines current definitions, additional foundations, a new Practice Framework, and models prior to registering for any IAP2 Global Learning Pathway courses.
- The IAP2 Global Learning Pathway will evolve over time to include other courses to address specific engagement skills.
- DELANEY, the engagement people has several proprietary course offerings (linked here) developed to supplement and enhance the IAP2 learning experience.
What have our participants been saying about our IAP2 training?
“The content this course provides is a must in a world that needs to relay information but is increasingly disconnected from community.”
Customer Service, Cranbrook, Virtual Academy, November 28 – 1 December 2022, iap2 Planning Course
“This course validated my perception of the important role public participation plays in our democratic society.”
Senior Advisor, Vancouver, Virtual Academy, November 28 – 1 December 2022, iap2 Planning Course
“The techniques workshop is directly applicable to our company’s day to day public participation, planning and engagement activities. The facilitator layered specific examples they experienced on top of foundational public participation techniques to maximize learnings and applicability.”
Senior Manager, Stakeholder Relations, Vancouver, Virtual Academy, December 2022, iap2 Techniques Course
“This course is key if you’ve struggled with who should be at the table, how to reach them and providing entry points for meaningful engagement.”
Community Planner, North Cowichan, Virtual Academy, October 2022, iap2 Planning Course
“The Delaney group is truly The Engagement People. They took complicated engagement strategies and simplified them for those new to engagement. Thank you! I am looking forward to taking your Techniques training program.”
Participant, Halifax, Virtual Academy, October 2022, iap2 Planning Course
“This training experience has been the best of my career. It’s filled my cup and left me feeling energized to make things better.”
Improvement Lead, Saskatoon, Virtual Academy, September 2022, iap2 Planning Course
“Great course to build confidence in foundational engagement planning.”
Environmental Planner, Vernon, Virtual Academy, September 2022, iap2 Planning Course
“If you or your organization make decisions that impact internal or external people (and really, who doesn’t?) this course will be a game-changer. This investment will pay off in better, more informed, more collaborative, and more effective decision making and change-management processes.”
Communications Manager, Sherwood Park, Virtual Academy, June 2022, iap2 Techniques Course
“We live in an increasingly polarized world. Understanding how to engage this world is a critical quality needed by all leaders and organizations.”
Chair, The Nesting Housing Society, North Vancouver, Virtual Academy, June 2022, iap2 Techniques Course
“This course was awesome! It felt like a training experience tailored specifically to my needs.”
Manager, Outreach and Stakeholder Engagement, Victoria, Virtual Academy, May 2022, iap2 Planning Course
“Delaney and Associates offered me a new level of comfort and confidence going into my next engagement project. I can’t wait to bring my new skills into work.”
Consultant, Halifax, Virtual Academy, May 2022, iap2 Planning Course
“I really appreciated learning the strategy and tools to better engage and support the community.”
Director of Operations, Abbotsford, Virtual Academy, May 2022, iap2 Planning Course
“Iap2 Techniques brought the planning content and theory to life through a focused, fulsome, and engaging online format.”
Toronto, Virtual Academy, March 2022, iap2 Techniques Course
“New to the engagement process, this course provided me a strong resource to utilize for engagement with various stakeholders.”
Health Care Coordinator, Vancouver, Virtual Academy, March 2022, iap2 Techniques Course
“Jessica is an amazing facilitator. I learned so much from this course…thank you!”
Director, Victoria, Virtual Academy, March 2022, iap2 Techniques Course
“The Delaney iap2 course was very helpful for me. It helped explain public engagement and linked it to different levels and spectrums with the helpful techniques for each engagement process.”
Landscape Technologist, Waterloo, Virtual Academy, March 2022, iap2 Planning Course
“Delaney’s Virtual Academy was well facilitated and solid, targeting learning on public engagement techniques.”
Senior Project Engineer, Waterloo, Virtual Academy, March 2022, iap2 Techniques Course
“Amazing training.“
Landscape Technologist, Waterloo, Virtual Academy, March 2022, iap2 Planning Course
“Very informative and helpful course.”
Director, Waterloo, Virtual Academy, March 2022, iap2 Techniques Course
“The foundational iap2 Planning Course delivered by Delaney & Associates was a smart investment. I’d recommend this training to anyone who wants to be more thoughtful in approaching public-facing projects to avoid headaches and heartbreak on the Back 9 of these projects.”
Communications Advisor, Calgary, Virtual Academy, February 2022, iap2 Planning Course
“I would recommend this course for anyone trying to ensure that they receive meaningful input from their target audiences/those impacted by their work.”
Change Management Consultant, Vancouver Island, Virtual Academy, February 2022, iap2 Planning Course
“Jessica is a talented and charismatic instructor. It can be challenging to stay engaged in virtual settings for longer than an hour, but Jessica made it easy to stay engaged for two-hour zoom sessions. Her expertise in her field is evident and her myriad professional examples make her relatable.”
Planner, Township of Langley, Virtual Academy, January 2022, iap2 Planning Course
“Delaney provided the best facilitation of a training course I have ever experienced. The balance of theory and stories made learning interesting, relevant and applicable. Although I am not a P2 expert, I am finishing this course feeling excited and more confident about P2. Excellent course and trainer.”
Communications Coordinator, Stettler, Virtual Academy, January 2022, iap2 Planning Course
