What our participants say...
I did not know what to expect in this workshop. The facilitator is brilliant. The content met my needs beyond expectation.
Excellent program with an abundance of actionable learning.
Thank you, Richard for making the PROCESS, both for Planning and Techniques, engaging and heartfelt. Your facilitation of the material has deepened my knowledge and understanding of the power of the collective voice and its potential to enhance the human condition.
The iap2 training delivered by Delaney & Associates is helping me become a better public servant. Helping me engage my community in ways that are creative, stimulating and productive.
I appreciated learning from the trainer and my fellow participants. I’m thankful for the wisdom and experiences shared so we can overall strengthen engagement and public decision-making for everyone.
Jessica is an incredible facilitator. She was able to keep our group on task, engaged and having fun for five full days. We will be able to put countless concepts to use and develop robust systems to build on our success.
Jessica is easily the most skilled and thorough facilitator I’ve worked with. Her depth and breadth of engagement knowledge adds so much colour to the discussions and drives home how the theory works on the ground.
The content I found most enjoyable to learn was your approach to how you host your training space! Your stories are very relational. You are a change champion and ally.
Thank you! This was one of the best trainings I’ve been part of.
Jessica was a fantastic facilitator – truly demonstrated best practice while leading the training. Just having the chance to watch her work was a learning in itself.
Presenter was engaging, materials were well presented. Different tools were used to facilitate and assist different type of learning (videos, graphics, sharing experiences).
Jessica Delaney was an excellent facilitator who was not just engaging but full of wisdom and practical advice. The content was broad, but she delivered it expertly and never lost the room’s attention. In my role in marketing, I have new tools and directly applicable strategies to gain a better understanding of stakeholder needs.
An interactive workshop with signature content, it will suit to all levels of engagement practitioners, those who have just started and those who already gained confidence in this field.
A refresher on what real engagement means and its power.
Jessica is an enthusiastic and motivated public participation professional. Her experience and stories are as relevant and valuable as the iap2 educational material.
Richard is an excellent facilitator and delivers the material in a dynamic and engaging manner. His own experiences are invaluable to the learning.
The iap2 workshop delivered by Delaney + Associates was wonderfully facilitated, providing expert examples of how we as an organization can better engage!
I drove 1 ½ to 2 hours each direction (from home) to attend the five-day training. Despite long, full days and the commute, I felt completely energized to the end. Thank you for your brilliant facilitation Jessica!
This course opened my eyes to a wider scope of what Public Participation can be. I can’t wait to swap out my old techniques for a few new ones in my Public Affairs tool box.
Staff in email correspondence were prompt and courteous, clear and really wonderful to work with. Richard is a fun, positive and energetic facilitator. Gutsy statement – “best adult learning ever!!
I enjoyed iap2 Planning. As a practitioner of 7+ years, the session served as a great foundations refresher and it also encouraged me to revisit my day to day engagement practices and to think outside the box.
An amazing engaging training with practical, timely examples. Amazing job!
Richard not only knows this field because he’s been there but he’s a masterful, passionate teacher. A rare, gifted combination. The best training course I’ve ever taken, fun learning-rich and left me wanting more! Thank you for a great week well spent!
A hugely valuable, interactive and learning filled course. Highly recommended for anyone working on projects or initiatives that would benefit from participation by the public (which is most)!
The course content was so critical to our work and the learning will make an important impact on improving the results we’ll achieve. Richard delivers the course content with such passion and enthusiasm that the 3 days were one of the best investments our team has made in training and development.
Provocative and insightful training that can be incorporated into any field, yet be constantly improved upon thorough reflection, it will never stagnate!
This course should be a must for all communications and stakeholder relations professionals. I fond it so beneficial to be given clear structure to the engagement process. I also really enjoyed Richard’s facilitation – he created such a safe, comfortable space to learn in.
iap2 training is a great foundation for those wanting to provide opportunities for truly meaningful, well-designed public participation. The instructor was engaging, creative and offered a plethora of professional experience to supplement /enhance course materials. Highly recommend!
Richard was an informative, positive presenter who got through the material in a timely fashion and helped us have authentic conversations and learn how to have them with the public.