Delaney and Associates Inc.

Staying Connected During COVID-19

Explaining the Spectrum to Decision Makers

Happy Thanksgiving from Our Family to Yours

Out with the old! Cracking the code on stellar engagement planning

Delaney – The Engagement People & Provincial Language Service – Provincial Health Services Authority Honoured for Improving Medical Access for Deaf, Deaf-blind and Hard of Hearing Community

The Comfort Zone

Active Listening: The New Superpower

About COVID-19 and Registering for Training Workshops and Courses

If you choose to change your training plans with Delaney, we understand. You can cancel or re-schedule any course registration with a full refund up to 72 hours before the course start date; however, non-attendance, without cancellation, is subject to full payment. This policy is in effect until further notice, due to COVID-19 uncertainties. We reserve the right to reschedule or cancel a course within two weeks of a start date, due to insufficient registration.

This policy will be in effect until further notice.

By popular demand in these interesting times, Delaney is pleased to offer the iap2 Planning for Effective Public Participation course virtually in two online formats. Delaney is pleased also to offer the iap2 Techniques for Effective Public Participation course in an online format. Please see our updated Training Page for more information.

Take good care and stay well.

The D+A Training Team

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Upcoming IAP2 + Facilitating Engagement Training

Delaney is highly regarded and much sought out for its International Association for Public Participation (IAP2) training.

We are very excited to announce the release of our Delaney iap2 Foundations Virtual Academies. Take your learning online, with participant-friendly rates and options. Our virtual academies are as intense and interactive as our in-person sessions! Dates for our iap2 Planning and Techniques Virtual Academies can be found at https://www.rmdelaney.com/training/upcoming-iap2-courses/#top We are also offering the iap2 Public Participation for Decision Makers as a Virtual Academy. https://www.rmdelaney.com/training/iap2-decision-makers/

We typically offer the iap2 five-day Foundations in Effective Public Participation program several times a year, in Vancouver, Kelowna, Calgary, Toronto, and other Canadian cities; however, our in-person training calendar is currently on hold due to COVID-19. We are building our 2021 in-person calendar, with hope and anticipation!

Organizational (in-house) Virtual Academies and in-person programs for all iap2 courses are also available and are in high demand.

What our participants say...

Rich with insight, filled with practical information that I can take immediately into my current position! This course was exactly what I was looking for. It provided the right amount of introductory theory to begin on the practical applications of the coursework. The digital format was more engaging than ANY in-person course I have taken. Richard and Naomi were supportive, knowledgeable, and professional going above and beyond the instruction I expected. I would highly recommend this to anyone looking for a course in Public Participation.

Communications & Engagement Lead, Toronto
Virtual Academy, August 2020, iap2 Planning Course

The online format for the course exceeded my expectations. Richard was an engaging teacher and I’d definitely recommend this course.

Communications and Community Engagement Specialist, Guelph
Virtual Academy, July 2020, iap2 Planning Course

The breakout rooms were extremely helpful. There are times when virtual training sessions can get boring and people lose attention, however the way the course was organised, I felt fully involved. Through the breakout group session, I was able to use the information that Jessica gave in her lecture and implement them on the case studies.

Project Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Great course content that is enhanced with real-life examples to discuss and learn from.

Senior Manager, Communications, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

The course instructors, Richard and Brittany, were well teamed and balanced in the production of all the sessions. It was joyful and easy to participate and follow along. Thank you.

Senior Planning Associate, Vancouver
Virtual Academy, July 2020, iap2 Planning Course

I highly recommend this course to anyone who is interested in learning more about engagement. Jessica was an excellent facilitator who made the course interesting and engaging, even over Zoom.

Segement Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Approaching engagement with integrity and effectiveness for a successful outcome.

Planner, Portland, Oregon
Virtual Academy, July 2020, iap2 Planning Course

I greatly appreciate the formation. The content was very accurate, the material clear and supportive and the animation just great, even on an all distance format, covid obliged.

Consultant, Montreal
Virtual Academy, July 2020, iap2 Planning Course

I really enjoyed the virtual iap2 planning module. It gave me the opportunity to look at my work and how to really reach people, while also exploring how to be more inclusive, in order to conduct better engagements.

Project Officer, Ottawa

Virtual Academy, June 2020, iap2 Foundations Course

Jessica and her team took great care in walking us through the material and ensuring our understanding throughout training. Her approach is to leave space for discussion and feedback which I found particularly engaging and helpful and provided a positive learning experience.

Senior Manager, Stakeholder Relations, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Valuable course that leaves you with a lot of applicable take-ways for various engagement types/solutions, regardless of the specifics of a project.

Segment Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

This is a very practical course.

Segment Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Money well spent, learning that was enjoyable and relevant!

Founder and Senior Partner, The Masthead Group, Sau Luis Obispo, CA

Virtual Academy, June 2020, iap2 Foundations Course

I have been around IAP2 thinking for some time. This course helped me solidify my understanding and the value of using this method, tools, and techniques. Thank you, Jessica and Emina. Well done.

Public Program Coordinator, Calgary

Virtual Academy, June 2020, iap2 Foundations Course

Very enjoyable and informative course! Highly recommend.

Participant

Virtual Academy, June 2020, iap2 Foundations Course

I did not know what to expect in this workshop. The facilitator is brilliant. The content met my needs beyond expectation.

Regional Nurse Manager, Fraser Salish, Vancouver Coastal

Vancouver, December 2019, Facilitating Engagement Workshop

Excellent program with an abundance of actionable learning.

Manager, Projects, Chilliwack

Vancouver, December 2019, Facilitating Engagement Workshop

Thank you, Richard for making the PROCESS, both for Planning and Techniques, engaging and heartfelt. Your facilitation of the material has deepened my knowledge and understanding of the power of the collective voice and its potential to enhance the human condition.

Participant

Calgary, October 2019, iap2 Foundation Course

The iap2 training delivered by Delaney & Associates is helping me become a better public servant. Helping me engage my community in ways that are creative, stimulating and productive.

Digital Communications Associate, Waterloo

Waterloo, September 2019, iap2 Foundations Course

I appreciated learning from the trainer and my fellow participants. I’m thankful for the wisdom and experiences shared so we can overall strengthen engagement and public decision-making for everyone.

Senior Consultant

Calgary, October 2019, iap2 Foundations Course

Jessica is an incredible facilitator. She was able to keep our group on task, engaged and having fun for five full days. We will be able to put countless concepts to use and develop robust systems to build on our success.

Community Relations Coordinator, Kamloops
Kelowna, September 2019, iap2 Foundations Course

Jessica is easily the most skilled and thorough facilitator I’ve worked with. Her depth and breadth of engagement knowledge adds so much colour to the discussions and drives home how the theory works on the ground.

Senior Communications Advisor, Yellowknife

Kelowna, September 2019, iap2 Foundations Course

The content I found most enjoyable to learn was your approach to how you host your training space! Your stories are very relational. You are a change champion and ally.

Regional Health Liaison, Vancouver

Vancouver, Sept 2019, Facilitating Engagement Workshop

Thank you! This was one of the best trainings I’ve been part of.

Project Developer, Vancouver

Vancouver, Sept 2019, Facilitating Engagement Workshop

Approaching engagement with integrity and effectiveness for a successful outcome.

Planner, Portland, Oregon

Virtual Academy, July 2020, iap2 Planning Course

Jessica was a fantastic facilitator – truly demonstrated best practice while leading the training. Just having the chance to watch her work was a learning in itself.

SEI-VS, Seattle

Vancouver, May 2019, iap2 Foundations Course

Presenter was engaging, materials were well presented. Different tools were used to facilitate and assist different type of learning (videos, graphics, sharing experiences).

Improvement Coodinator, Vancouver

Vancouver, May 2019, iap2 Foundations Course

Jessica Delaney was an excellent facilitator who was not just engaging but full of wisdom and practical advice. The content was broad, but she delivered it expertly and never lost the room’s attention. In my role in marketing, I have new tools and directly applicable strategies to gain a better understanding of stakeholder needs.

Divisional Manager, Marketing & Communications, Nanaimo

Vancouver, May 2019, iap2 Foundations Course

An interactive workshop with signature content, it will suit to all levels of engagement practitioners, those who have just started and those who already gained confidence in this field.

Socio-Economic and Engagement Specialist, Calgary

Vancouver, June 2019, D+A Facilitating Engagement Course

A refresher on what real engagement means and its power.

Executive Director, Vancouver

Vancouver, May 2019, iap2 Decision Makers Workshop

Jessica is an enthusiastic and motivated public participation professional. Her experience and stories are as relevant and valuable as the iap2 educational material.

Project Manager, Transportation Engineer, Urban Systems, Kelowna

Kelowna, September 2019, iap2 Foundations Course

Richard is an excellent facilitator and delivers the material in a dynamic and engaging manner. His own experiences are invaluable to the learning.

Program Manager, Vancouver

Vancouver, January 2019, iap2 Foundations Course

The iap2 workshop delivered by Delaney + Associates was wonderfully facilitated, providing expert examples of how we as an organization can better engage!

Development Coordinator, Vancouver

Vancouver, April 2019, iap2 Foundations Course

I drove 1 ½ to 2 hours each direction (from home) to attend the five-day training. Despite long, full days and the commute, I felt completely energized to the end. Thank you for your brilliant facilitation Jessica!

Executive Director, Langley

Vancouver, April 2019, iap2 Foundations Course

This course opened my eyes to a wider scope of what Public Participation can be. I can’t wait to swap out my old techniques for a few new ones in my Public Affairs tool box.

Public Affairs Coordinator, Fort St. John
Calgary, March 2019, iap2 Foundations

Staying Connected During COVID-19

Explaining the Spectrum to Decision Makers

Happy Thanksgiving from Our Family to Yours

Out with the old! Cracking the code on stellar engagement planning

Delaney – The Engagement People & Provincial Language Service – Provincial Health Services Authority Honoured for Improving Medical Access for Deaf, Deaf-blind and Hard of Hearing Community

The Comfort Zone

Active Listening: The New Superpower

About COVID-19 and Registering for Training Workshops and Courses

Upcoming IAP2 + Facilitating Engagement Training

What our participants say...

Latest News

IAP2 Training Schedule