Delaney and Associates Inc.

Staying Connected During COVID-19

Top Three Training Trends for 2021

The Producer’s Role in Online Training

Our message of hope, if we may

Delaney Team Insights from 2020

About COVID-19 and Registering for Training Workshops and Courses

If you choose to change your training plans with Delaney, we understand. You can cancel or re-schedule any course registration with a full refund up to 72 hours before the course start date; however, non-attendance, without cancellation, is subject to full payment. This policy is in effect until further notice, due to COVID-19 uncertainties. We reserve the right to reschedule or cancel a course within two weeks of a start date, due to insufficient registration.

This policy will be in effect until further notice.

By popular demand in these interesting times, Delaney is pleased to offer the iap2 Planning for Effective Public Participation course virtually in two online formats. Delaney is pleased also to offer the iap2 Techniques for Effective Public Participation course in an online format. Please see our updated Training Page for more information.

Take good care and stay well.

The D+A Training Team

1 2

Upcoming IAP2 + Facilitating Engagement Training

Delaney is highly regarded and much sought out for its International Association for Public Participation (IAP2) training.

We are very excited to announce the release of our Delaney iap2 Foundations Virtual Academies. Take your learning online, with participant-friendly rates and options. Our virtual academies are as intense and interactive as our in-person sessions! Dates for our iap2 Planning and Techniques Virtual Academies can be found at https://www.rmdelaney.com/training/upcoming-iap2-courses/#top We are also offering the iap2 Public Participation for Decision Makers as a Virtual Academy. https://www.rmdelaney.com/training/iap2-decision-makers/

We typically offer the iap2 five-day Foundations in Effective Public Participation program several times a year, in Vancouver, Kelowna, Calgary, Toronto, and other Canadian cities; however, our in-person training calendar is currently on hold due to COVID-19. We are building our 2021 in-person calendar, with hope and anticipation!

Organizational (in-house) Virtual Academies and in-person programs for all iap2 courses are also available and are in high demand.

What our participants say...

Richard and Naomi delivered a well-planned, thoughtful, and dynamic Foundations course that really focused on the importance of critical thinking when planning a fulsome and effective engagement.

Communication Advisor, Victoria

Virtual Academy, December 2020, iap2 Planning Course

Fantastic Learning in a virtual or in person environment. They found a way to deliver virtually that was engaging, interactive and interesting!

Regional Lead, Research & Knowledge Translation in Long Term Care, Prince George
Virtual Academy, December 2020, iap2 Planning Course

This highly effective, well delivered training will be extremely useful for me going forward in my job. I would consider it essential training for anyone employed in the Canadian Government that does engagement with the public.

PM-5 / Provincial Liaison and Partnership Coordinator, Winnipeg
Virtual Academy, November 2020, iap2 Planning Course

Found this course to prove its reputation as the gold standard in engagement.

Communications and Engagement Specialist, Vaughan
Virtual Academy, November 2020, iap2 Planning Course

Richard and his Team provided an excellent session and provided a great online space for discussion.

Senior Planner, Toronto
Virtual Academy, November 2020, iap2 Planning Course

Reminder that doing this ‘right’, which takes time, will save time in the long term and give us a better result.

Regional Board Director, Lillooet
Virtual Academy, November 2020, iap2 Decision Makers Workshop

Understanding how and when to deploy techniques like these is crucial for anyone looking to do engagement work. This course is a fantastic entry into this world.

Senior Policy Analyst, Victoria
Virtual Academy, November 2020, iap2 Techniques Course

Well worth my time and effort – applicable and challenging learning – enjoyed it immensely.

Executive Director, Kamloops

Virtual Academy, November 2020, iap2 Techniques Course

This was an excellent foundational course in public participation. I found the sessions engaging and interactive, and provided key knowledge on the process of planning public participation processes.

Communications and Education Coordinator, Ottawa
Virtual Academy, October 2020, iap2 Planning Course

This techniques course was extremely helpful in understanding different types of techniques and how to facilitate engagement.

Principal, Calgary

Virtual Academy, October 2020, iap2 Techniques Course

I thoroughly enjoyed the techniques course and the professionalism, and the expertise of the Delaney trainer (Jessica) made the course a wonderful learning experience that I will recommend to others within my organization.

Communications Coordinator, Fredericton

Virtual Academy, October 2020, iap2 Techniques Course

This public participation Planning course has opened my eyes to a new avenue of public participation. What I thought was engaging and listening to our residents was completely changed for the better. I’m excited to share with my colleagues and council and to integrate the planning process into the culture of our community.

Town Clerk, Burnaby

Virtual Academy, October 2020, iap2 Planning Course

Delaney are incredible facilitators! They are knowledgeable, passionate, and enthusiastic about sharing information and tools for effective public participation.

Director of Housing Services, Cranbrook
Virtual Academy, September 2020, iap2 Planning Course

Thanks for the great training! I am feeling very fired up about what I’ve learned about engagement and I’m keen on building on the experience I’ve had already with engagement and putting my new knowledge to the test.

Public Program Coordinator, Calgary
Virtual Academy, September 2020, iap2 Techniques Course

Highly recommend the course facilitated by Delaney before embarking on any public participation process.

Executive Director, Comox Valley

Virtual Academy, September 2020, iap2 Planning Course

Outstanding instruction, from facilitators clearly drawing from a wealth of experience.

Manager, Strategic Initiatives, Victoria

Virtual Academy, October 2020, iap2 Planning Course

Excellent course! Very engaging and I learned a lot! I was worried to take the online format but it was extremely well run and facilitated and I felt like I was in a classroom.

Urban Designer, Vancouver

Virtual Academy, September 2020, iap2 Planning Course

The Delaney iap2 Virtual Academy – Planning provided a fresh and modern approach to planning for initiatives that left me feeling prepared and excited to lead initiatives within my organization.

Quality, Patient Safety and Patient Relations Specialist, Niagara Region

Virtual Academy, September 2020, iap2 Planning Course

Planning for Effective Public Participation was a terrific course that broadened my understanding of Process and the important role the public can play. This course would be a great building block for not only Public Engagement Professionals, but those in Project Management, in Communications, Stakeholder Relations, at the Executive Level, any anyone involved in large-scale decision making.

Communications Specialist, Vancouver

Virtual Academy, September 2020, iap2 Planning Course

Rich with insight, filled with practical information that I can take immediately into my current position! This course was exactly what I was looking for. It provided the right amount of introductory theory to begin on the practical applications of the coursework. The digital format was more engaging than ANY in-person course I have taken. Richard and Naomi were supportive, knowledgeable, and professional going above and beyond the instruction I expected. I would highly recommend this to anyone looking for a course in Public Participation.

Communications & Engagement Lead, Toronto

Virtual Academy, August 2020, iap2 Planning Course

I got a lot out of the online training for iap2 Techniques. I was skeptical at first with having this type of training on an online format, but it exceeded my expectations. I now have lots of skills and tools to apply to my everyday work thanks to Delaney & Associates

Communications Officer, Vancouver

Virtual Academy, September 2020, iap2 Techniques Course

Such a positive rich learning experience and lots of fun too!

Clerk Typist III, Burnaby

Virtual Academy, September 2020, iap2 Planning Course

An engaging course that builds your foundation to think strategically and what techniques you might find or look to build in your toolbox. Thanks Richard and Brittany, this was fantastic

Social Economic Analyst, Vancouver

Virtual Academy, September 2020, iap2 Techniques Course

It’s been such an inspiring virtual learning experience – lots of tools, resources and sharing of awesome ideas. Both Richard and Brittany were very friendly and approachable. I enjoyed it at full!

Admin Support, Burnaby

Virtual Academy, September 2020, iap2 Techniques Course

Rich with insight, filled with practical information that I can take immediately into my current position! This course was exactly what I was looking for. It provided the right amount of introductory theory to begin on the practical applications of the coursework. The digital format was more engaging than ANY in-person course I have taken. Richard and Naomi were supportive, knowledgeable, and professional going above and beyond the instruction I expected. I would highly recommend this to anyone looking for a course in Public Participation.

Communications & Engagement Lead, Toronto
Virtual Academy, August 2020, iap2 Planning Course

Wonderful training! I feel much more confident in understanding how to use techniques and why you would choose them.

Program Coordinator, Calgary

Virtual Academy, September 2020, iap2 Techniques Course

The online format for the course exceeded my expectations. Richard was an engaging teacher and I’d definitely recommend this course.

Communications and Community Engagement Specialist, Guelph
Virtual Academy, July 2020, iap2 Planning Course

The breakout rooms were extremely helpful. There are times when virtual training sessions can get boring and people lose attention, however the way the course was organised, I felt fully involved. Through the breakout group session, I was able to use the information that Jessica gave in her lecture and implement them on the case studies.

Project Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Great course content that is enhanced with real-life examples to discuss and learn from.

Senior Manager, Communications, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

The course instructors, Richard and Brittany, were well teamed and balanced in the production of all the sessions. It was joyful and easy to participate and follow along. Thank you.

Senior Planning Associate, Vancouver
Virtual Academy, July 2020, iap2 Planning Course

I highly recommend this course to anyone who is interested in learning more about engagement. Jessica was an excellent facilitator who made the course interesting and engaging, even over Zoom.

Segement Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Approaching engagement with integrity and effectiveness for a successful outcome.

Planner, Portland, Oregon
Virtual Academy, July 2020, iap2 Planning Course

I greatly appreciate the formation. The content was very accurate, the material clear and supportive and the animation just great, even on an all distance format, covid obliged.

Consultant, Montreal
Virtual Academy, July 2020, iap2 Planning Course

I really enjoyed the virtual iap2 planning module. It gave me the opportunity to look at my work and how to really reach people, while also exploring how to be more inclusive, in order to conduct better engagements.

Project Officer, Ottawa

Virtual Academy, June 2020, iap2 Foundations Course

Jessica and her team took great care in walking us through the material and ensuring our understanding throughout training. Her approach is to leave space for discussion and feedback which I found particularly engaging and helpful and provided a positive learning experience.

Senior Manager, Stakeholder Relations, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Valuable course that leaves you with a lot of applicable take-ways for various engagement types/solutions, regardless of the specifics of a project.

Segment Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

This is a very practical course.

Segment Manager, Vancouver

Virtual Academy, July 2020, iap2 Foundations Course

Money well spent, learning that was enjoyable and relevant!

Founder and Senior Partner, The Masthead Group, Sau Luis Obispo, CA

Virtual Academy, June 2020, iap2 Foundations Course

I have been around IAP2 thinking for some time. This course helped me solidify my understanding and the value of using this method, tools, and techniques. Thank you, Jessica and Emina. Well done.

Public Program Coordinator, Calgary

Virtual Academy, June 2020, iap2 Foundations Course

Very enjoyable and informative course! Highly recommend.

Participant

Virtual Academy, June 2020, iap2 Foundations Course

I did not know what to expect in this workshop. The facilitator is brilliant. The content met my needs beyond expectation.

Regional Nurse Manager, Fraser Salish, Vancouver Coastal

Vancouver, December 2019, Facilitating Engagement Workshop

Staying Connected During COVID-19

Top Three Training Trends for 2021

The Producer’s Role in Online Training

Engagement Forecast 2021

Our message of hope, if we may

Delaney Team Insights from 2020

Level Up Your Training!

About COVID-19 and Registering for Training Workshops and Courses

Upcoming IAP2 + Facilitating Engagement Training

What our participants say...

Latest News

IAP2 Training Schedule