Here’s what our participants are saying

“I had an amazing experience at the IAP2 Certificate Training (in Calgary 11 – 15 March 2013).  The skills that I learned from the IAP2 Course offered by Richard Delaney are practical and extremely useful.  Delaney and Associates are great at teaching skills to adult learners and making the tools and techniques applicable to all types of industries and work forces.  I have been successfully integrating some of the skills into my organization thanks to the techniques, planning and communication skills I learned from this fantastic course.  I highly recommend this to everyone.”

- Public Affairs Coordinator, Calgary, Alberta

“The IAP2 Certificate Program combines public participation theory with practical application experiences and a network of colleagues.  It’s a great recipe for even the most seasoned community engagement professional.  Thank you for delivering a program that left me inspired and craving more!”

- Community Development Program Manager, City of Ottawa Police Service

“Thank you so much for delivering such a loaded course [May 2012]. I enjoyed the process, learned a ton and will be processing many of the ideas we talked about for a long time. It’s already changed how I think about my own professional and personal communication.”

- Manager, BC Transit

“The curriculum was relevant and engaging, and I enjoyed the conversations in the room between the diverse participants – representatives from the Ministry of Health, various health regions, Divisions of Family Practice, and non-governmental organizations [January 2012].  Coming back I feel better prepared and even more enthused to help patients have meaningful experiences…”

- Liaison Officer, Health Services Improvement, Vancouver, British Columbia

“Hello Richard, After an intensive week of learning [February 27 - March 2, 2012, Toronto], I wanted to send you a note to congratulate you on a job well done. Your vast experience in this area gave us ongoing examples and real-life scenarios that helped to illustrate the concepts. I found myself wondering what the course would be like if we threw away the workbooks and let you cover the concepts in your own way, although having said that, the workbooks are a good reference. Aside from from your expertise with the subject matter, just facilitating a group for an entire week is a feat in itself and I was impressed with your skills in this regard. All the best, and thanks again.”

- Vice-President, Communication and Public Relations Consulting Services, Hamilton, Ontario

“Thank you for a wonderful week [February 27 - March 2, 2012, Toronto] of IAP2 training, I really enjoyed myself. I haven’t developed an extensive background in public participation (yet!) like some of the other participants, but I felt like I learned a lot from the course. You were a great instructor and I particularly enjoyed the examples you used from your background to illustrate a certain technique (which worked or didn’t work).”

- Consulting Environmental Planner, St. John’s, Newfoundland and Labrador

“Thank you for the session to the Executive Committee on January 10, 2012. You provided information we needed, improved our understanding of the “what, why and how” and the specifics of implementing and expected outcomes of the methods set out on the spectrum. I learned a lot – and received clarity regarding considerations/decisions on going forward this year as proposals for community engagement and public participation are reviewed. It was a very worthwhile four hours.

- Manager, Legislative Services, Lower Mainland

“I want to thank you for such a great session last week. I am so pleased that I took the time to spend all five days with you. You are a gifted facilitator and I can imagine how successful your engagement work is.”

- Director, Ontario Ministry of Finance

From course evaluations ….

“Would highly recommend the trainer because of the vastness of knowledge and ability to meet participants’ needs.”

“Learned so much from participants – good class dialogue.”

“Very inclusive – encouraged participation; kept people involved and interested.”

“I was impressed on how well organized the course was, i.e. practical exercises and group exercises.”

“Appreciated that the course was tailored and adjusted to meet our needs; really learned a lot when each participant described different techniques and its application to the LHIN.”

“Great learning experience – focus kept on the training model.  We managed to avoid getting sucked into “health care organizational” challenges.”

“Felt comfortable to contribute and receive feedback and new learning.”

“I am going to feel more comfortable because my future participation plans will be based on the solid IAP2 foundation.”

“This was a very worthwhile use of time and money – very relevant to our work and timely in its delivery.”

“It’s difficult to “get away” from the office, but this was well worth it!”

“Instructor had an excellent ability to highlight the “crux” of the issue / challenge / strategy so that students can apply to their work environment.“

 

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