by Valerie Delaney, Principal, Learning + Development
We’ve been loving training co-delivery here at Delaney for many years. Richard and I co-delivered our Train the Trainer course countless times to participants who were amazed at how well the co-delivery worked, and were even more amazed – ok, shocked – to see a husband and wife working together like that, in a professional capacity. Many of our participants were quick to tell us they could not picture themselves doing that, which says something about something, but not sure what. We had a lot of fun, took turns being the “good guy” (telling funny stories)/ “bad guy” (staying on time), and developed a weird ability to dress matchy-matchy.
We still support the notion of co-delivery – now, in the context of the Delaney Virtual Academies. Our trainers are joined by Delaney technology hosts for every virtual session.
Here are eleven ways our Delaney technology hosts help trainers focus on training and learners focus on learning:
- Provide technology support to participants before and during the training
- Work with the trainer (practise, practise, practise) beforehand to make sure all the learning materials and activities are set up and ready to go for the facilitated sessions and in the Delaney learning platform
- Assign participants to their virtual breakout rooms and pop in and out to check on how things are going
- Monitor the chat to make sure all questions and comments get acknowledged
- Set timing for breaks with the best music ever!
- Keep the virtual ball rolling, if the trainer’s internet connection goes down (like that could ever happen!)
- As seasoned engagement professionals, participate by asking questions and providing additional insights, to expand the learning
- Add positive energy with a different voice and perspective
- Monitor the online discussion forum and alert the trainer to comments waiting for a response
- Assist with follow-up communications after the training
- Provide invaluable peer feedback for continuous improvement of the training product and the delivery itself
All this and more creates a positive virtual learning environment and outstanding experience – for participants and trainers alike. It’s well worth trying, if you haven’t already done so.