It’s Day 2 of the International Association for Public Participation (IAP2) Foundations course, and we’re wading in the thick of things. It’s a full, somewhat intense day with lots of information to take in, think about, mull over and, hopefully, fully digest. Today is all about IAP2’s Five Steps for Public Participation Planning. This title […]
I’ve worked with Engage Delaney for about two months now, and I have a confession: I’ve had a bit of trouble so far explaining to friends and family what, exactly, we do. (Sidebar: That’s not really a great feeling when you’re a communications person.) Until today, I haven’t been able to hit on a […]
Engagement and Communications Specialist Location: Vancouver Office – Engage Delaney The role of the engagement and communications specialist is to help clients articulate and address their engagement needs, at both the project and program levels. Skilled in listening, collecting and analysing information, and written and verbal communications, the specialist will design and help […]
“Patient-centered care” is a relatively new standard in health care delivery, and one that is being actively pursued in B.C.’s health system. In fact, the B.C. Ministry of Health named patient-centered care its first priority in its 2014 strategic plan. At SFU’s City Conversations lunch-hour discussion today (Sept. 16), participants heard that motto – “patient-centered” […]
It’s Monday morning and your boss has just told you the organization needs to get some public input on the latest project. Let’s imagine it’s a design for a new children’s playground. So you set to work writing questions for an online survey and looking at the corporate calendar for when to schedule a public […]
We’ve all been there. Someone who’s close to us – a spouse, sibling, parent or good friend – is talking about something they’re really excited or worked up about and we realize we’re not really hearing what they’re saying. It’s like that teacher from the Peanuts comic strip: Her mouth is moving and she’s probably […]
