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Beyond Impacts: Sharing Information to Unlock the Power of Community

by Jessica Delaney, Principal, Engagement + Strategic Communications Lately the Delaney team has been supporting a number of housing projects and initiatives. It’s important work that we are privileged to be able to support. Recently, on a call with my colleague Maggie, she told me about dropping off packages of supplies to folks living in […]

Happy Valentine’s Day: A New Tradition

by Jessica Delaney, Principal, Strategic Communications + Engagement We always have two Christmas trees – one real and one artificial. This year after the real one was brought to the wood-chipper no one was in a real hurry to put away the artificial tree. Some dark, cold mornings, the kids would turn on the lights, […]

The Time Capsule

by Jessica Delaney, Principal, Strategic Communications + Engagement I was recently on the hunt for a piece of jewelry that had gone missing. Not entirely recalling where it was, I looked high and low and then decided to take a look in my carry-on luggage, which I had not opened since February 27, 2020. The […]

Polar Bears, Peter’s Wisdom and Beyond Me

by Jessica Delaney, Principal, Strategic Communications + Engagement A few nights ago I was having a bedtime cuddle with Peter. It’s important you know I was sharing the bed with about 12 stuffed polar bears, 5 big blankets and little Peter. I asked him: “When you are older and we are vaccinated, would you like […]

Engagement Forecast 2021

by Jessica Delaney, Principal, Engagement + Strategic Communications Every year, we do an engagement outlook or forecast looking to see what trends the year ahead might hold from an engagement perspective. Last year we identified fiscal restraint, big conversations and engagement on strategy…we didn’t see COVID-19 coming, but fair to say it did lead to […]

Active Listening: The New Superpower

by Jessica Delaney, Principal, Engagement + Strategic Communications Really listening, cutting out the noise of social media, other people and one’s wandering mind, is a superpower. The good news is that unlike jumping over a building, this superpower can be learned, practiced and refined. Active listening is about putting one’s self aside and really seeing someone. It’s about listening without preparing […]

Online learning: the Co-delivery Model

by Valerie Delaney, Principal, Learning + Development We’ve been loving training co-delivery here at Delaney for many years. Richard and I co-delivered our Train the Trainer course countless times to participants who were amazed at how well the co-delivery worked, and were even more amazed – ok, shocked – to see a husband and wife […]