Entries by Jessica Delaney

Donating Close to Home

by Jessica Delaney, Principal, Engagement + Strategic Communications Today is Giving Tuesday and if ever there was a day to donate to our neighbours it is today. At Delaney, we are safe and, though close to the devastation in the Interior and Lower Mainland, we have not been directly impacted. Entire communities, generations of farmers, […]

Guide to Safer Language

by Jessica Delaney, Principal, Engagement + Strategic Communications The language of a few years ago no longer feels appropriate. In fact, it can often feel that the language of a few months ago no longer reflects societal norms. As facilitators, we are often held to a higher standard to ensure we use and model safe […]

Is this meeting swab worthy?

by Jessica Delaney, Principal, Engagement + Strategic Communications Different regions are in different places with the pandemic and increasingly, many are seeking in-person opportunities to engage, particularly when seeking to engage seldom-heard voices. The challenge of course is balancing access and safety. At a recent conference someone said they ask their team: “is this meeting […]

Mental Health First Aid and the Facilitator

by Jessica Delaney, Principal, Engagement + Strategic Communications I just finished my first-ever Mental Health First Aid course with the Mental Health Commission of Canada. You can learn more about their courses here: https://mhfa.ca/ As a facilitator, I wanted to build out my toolbox to better support participants, particularly as we engage on potentially difficult or […]

Engagement is not a Lookie Loo Sport

by Jessica Delaney, Principal, Engagement + Strategic Communications This is a bit of a thing for me. If you are at an engagement event, you have a role. You might be the facilitator, notetaker, a subject matter expert, or a participant. You have a role, a purpose, a function. Engagement is not research, and community […]

Delaney Confidence Series – Spotlight on Communications for Engagement

by Jessica Delaney, Principal, Engagement + Strategic Communications In much of our training, we focus on differentiating clearly between communications and engagement. The difference is that communications builds shared understanding of a problem, opportunity, or project, while engagement is sharing influence in decision making. For many of our participants, there are some aha moments when […]

Your Reality is Only Your Own

by Jessica Delaney, Principal, Engagement + Strategic Communications A few weeks back, I was in a Zoom meeting with 15 other professionals the day after the long-weekend. The facilitator of the session opened by saying: “ Welcome back to work. I know you’ve all had a great summer, hiking, camping, and now it’s back to […]

A Day for Truth and Reconciliation

by Jessica Delaney, Principal, Engagement + Strategic Communications  Tomorrow is a first in Canada: the first National Day for Truth and Reconciliation. The day is set aside to honour the lost children and survivors residential schools, their families, and communities. To be clear: it’s not a holiday. Perhaps that is why I struggled with understanding […]