by Jessica Delaney, Principal, Engagement + Strategic Communications It was February 27, 2020…my last in-person engagement. It was a great session full of dialogue and sharing. We were together for a full day in a downtown Vancouver ballroom. We had a breakfast and lunch buffet, we shook hands, and many of us hugged. It now […]
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by Jessica Delaney, Principal, Strategic Communications + Engagement We always have two Christmas trees – one real and one artificial. This year after the real one was brought to the wood-chipper no one was in a real hurry to put away the artificial tree. Some dark, cold mornings, the kids would turn on the lights, […]
by Jessica Delaney, Principal, Strategic Communications + Engagement I was recently on the hunt for a piece of jewelry that had gone missing. Not entirely recalling where it was, I looked high and low and then decided to take a look in my carry-on luggage, which I had not opened since February 27, 2020. The […]
by Jessica Delaney, Principal, Strategic Communications + Engagement It seems to be the time of year when organizations are rethinking their strategic plans or announcing new ones. 2020 was a year of exceptions and so perhaps 2021 feels like a good time to assess one’s “North Star”, which is what a strategic plan should be. […]
by Jessica Delaney, Principal, Strategic Communications + Engagement A few nights ago I was having a bedtime cuddle with Peter. It’s important you know I was sharing the bed with about 12 stuffed polar bears, 5 big blankets and little Peter. I asked him: “When you are older and we are vaccinated, would you like […]
by Jessica Delaney, Principal, Engagement + Strategic Communications Every year, we do an engagement outlook or forecast looking to see what trends the year ahead might hold from an engagement perspective. Last year we identified fiscal restraint, big conversations and engagement on strategy…we didn’t see COVID-19 coming, but fair to say it did lead to […]
by Jessica Delaney, Principal, Engagement + Strategic Communications Really listening, cutting out the noise of social media, other people and one’s wandering mind, is a superpower. The good news is that unlike jumping over a building, this superpower can be learned, practiced and refined. Active listening is about putting one’s self aside and really seeing someone. It’s about listening without preparing […]
by Valerie Delaney, Principal, Learning + Development We’ve been loving training co-delivery here at Delaney for many years. Richard and I co-delivered our Train the Trainer course countless times to participants who were amazed at how well the co-delivery worked, and were even more amazed – ok, shocked – to see a husband and wife […]
by Jessica Delaney, Principal, Strategic Communications and Engagement Have you ever had an interaction with someone and you thought: “wow, that was rude” or “what was that about?”. Call them manners, group norms or communications skills, we all interact in different ways with others and have different expectations around how we will engage with one […]