Delaney and Associates Inc.

24 Years of Engagement Excellence

Helping governments, business and NGOs build relationships with their stakeholders since 1996.

To you, it’s a development project.
To local families, it’s change and they like the neighbourhood just the way it is.
For you, patient and community engagement is the new normal.
For many Canadian families, it’s about having the care they need when they need it.
To you, it’s a parks master plan.
To kids and their parents, it’s just about fun with friends.

1 2 3

MORE INFO

1 2 3 4

Upcoming IAP2 + Facilitating Engagement Training

Delaney + Associates is highly regarded and much sought out for its International Association for Public Participation (IAP2) training.

We offer the IAP2 five-day Foundations in Effective Public Participation program several times a year, in Vancouver, Kelowna, Calgary, Toronto and other Canadian cities. We offer the Delaney + Associates Facilitating Engagement workshop twice a year – in Toronto and in Vancouver. Organizational IAP2 Foundations programs and the Facilitating Engagement workshop are also available. Learn from our highly-experienced, talented trainers and engagement practitioners.

What our participants say...

I did not know what to expect in this workshop. The facilitator is brilliant. The content met my needs beyond expectation.

Regional Nurse Manager, Fraser Salish, Vancouver Coastal

Vancouver, December 2019, Facilitating Engagement Workshop

Excellent program with an abundance of actionable learning.

Manager, Projects, Chilliwack

Vancouver, December 2019, Facilitating Engagement Workshop

Thank you, Richard for making the PROCESS, both for Planning and Techniques, engaging and heartfelt. Your facilitation of the material has deepened my knowledge and understanding of the power of the collective voice and its potential to enhance the human condition.

Participant

Calgary, October 2019, iap2 Foundation Course

The iap2 training delivered by Delaney & Associates is helping me become a better public servant. Helping me engage my community in ways that are creative, stimulating and productive.

Digital Communications Associate, Waterloo

Waterloo, September 2019, iap2 Foundations Course

I appreciated learning from the trainer and my fellow participants. I’m thankful for the wisdom and experiences shared so we can overall strengthen engagement and public decision-making for everyone.

Senior Consultant

Calgary, October 2019, iap2 Foundations Course

Jessica is an incredible facilitator. She was able to keep our group on task, engaged and having fun for five full days. We will be able to put countless concepts to use and develop robust systems to build on our success.

Community Relations Coordinator, Kamloops
Kelowna, September 2019, iap2 Foundations Course

Jessica is easily the most skilled and thorough facilitator I’ve worked with. Her depth and breadth of engagement knowledge adds so much colour to the discussions and drives home how the theory works on the ground.

Senior Communications Advisor, Yellowknife

Kelowna, September 2019, iap2 Foundations Course

The content I found most enjoyable to learn was your approach to how you host your training space! Your stories are very relational. You are a change champion and ally.

Regional Health Liaison, Vancouver

Vancouver, Sept 2019, Facilitating Engagement Workshop

Thank you! This was one of the best trainings I’ve been part of.

Project Developer, Vancouver

Vancouver, Sept 2019, Facilitating Engagement Workshop

Jessica was a fantastic facilitator – truly demonstrated best practice while leading the training. Just having the chance to watch her work was a learning in itself.

SEI-VS, Seattle

Vancouver, May 2019, iap2 Foundations Course

Presenter was engaging, materials were well presented. Different tools were used to facilitate and assist different type of learning (videos, graphics, sharing experiences).

Improvement Coodinator, Vancouver

Vancouver, May 2019, iap2 Foundations Course

Jessica Delaney was an excellent facilitator who was not just engaging but full of wisdom and practical advice. The content was broad, but she delivered it expertly and never lost the room’s attention. In my role in marketing, I have new tools and directly applicable strategies to gain a better understanding of stakeholder needs.

Divisional Manager, Marketing & Communications, Nanaimo

Vancouver, May 2019, iap2 Foundations Course

An interactive workshop with signature content, it will suit to all levels of engagement practitioners, those who have just started and those who already gained confidence in this field.

Socio-Economic and Engagement Specialist, Calgary

Vancouver, June 2019, D+A Facilitating Engagement Course

A refresher on what real engagement means and its power.

Executive Director, Vancouver

Vancouver, May 2019, iap2 Decision Makers Workshop

Jessica is an enthusiastic and motivated public participation professional. Her experience and stories are as relevant and valuable as the iap2 educational material.

Project Manager, Transportation Engineer, Urban Systems, Kelowna

Kelowna, September 2019, iap2 Foundations Course

Richard is an excellent facilitator and delivers the material in a dynamic and engaging manner. His own experiences are invaluable to the learning.

Program Manager, Vancouver

Vancouver, January 2019, iap2 Foundations Course

The iap2 workshop delivered by Delaney + Associates was wonderfully facilitated, providing expert examples of how we as an organization can better engage!

Development Coordinator, Vancouver

Vancouver, April 2019, iap2 Foundations Course

I drove 1 ½ to 2 hours each direction (from home) to attend the five-day training. Despite long, full days and the commute, I felt completely energized to the end. Thank you for your brilliant facilitation Jessica!

Executive Director, Langley

Vancouver, April 2019, iap2 Foundations Course

This course opened my eyes to a wider scope of what Public Participation can be. I can’t wait to swap out my old techniques for a few new ones in my Public Affairs tool box.

Public Affairs Coordinator, Fort St. John
Calgary, March 2019, iap2 Foundations

Staff in email correspondence were prompt and courteous, clear and really wonderful to work with. Richard is a fun, positive and energetic facilitator. Gutsy statement – “best adult learning ever!!

Participants

Calgary, March 2019, iap2 Foundations

I enjoyed iap2 Planning. As a practitioner of 7+ years, the session served as a great foundations refresher and it also encouraged me to revisit my day to day engagement practices and to think outside the box.

Public Affairs Advisor, Calgary

Calgary, March 2019, iap2 Foundations

An amazing engaging training with practical, timely examples. Amazing job!

City of Kingston

Kingston, December 2018, iap2 Foundations Course

Richard not only knows this field because he’s been there but he’s a masterful, passionate teacher. A rare, gifted combination. The best training course I’ve ever taken, fun learning-rich and left me wanting more! Thank you for a great week well spent!

Manager, Consumer Insights and Experience

Toronto, November 2018, iap2 Foundations

A hugely valuable, interactive and learning filled course. Highly recommended for anyone working on projects or initiatives that would benefit from participation by the public (which is most)!

Director, Public Affairs & Community Engagement, Vancouver

Vancouver, November 2018, iap2 Planning

The course content was so critical to our work and the learning will make an important impact on improving the results we’ll achieve. Richard delivers the course content with such passion and enthusiasm that the 3 days were one of the best investments our team has made in training and development.

Regional Director, Vancouver

Vancouver, January 2019, IAP2 Foundations Course

Provocative and insightful training that can be incorporated into any field, yet be constantly improved upon thorough reflection, it will never stagnate!

Health Promoter, Nova Scotia

Dartmouth, January 2019, iap2 Foundations Course

This course should be a must for all communications and stakeholder relations professionals. I fond it so beneficial to be given clear structure to the engagement process. I also really enjoyed Richard’s facilitation – he created such a safe, comfortable space to learn in.

Stakeholder Relations Advisor

Calgary, October 2018, iap2 Foundations

iap2 training is a great foundation for those wanting to provide opportunities for truly meaningful, well-designed public participation. The instructor was engaging, creative and offered a plethora of professional experience to supplement /enhance course materials. Highly recommend!

Planner, Burlington

Burlington, November 2018, iap2 Foundations

Richard was an informative, positive presenter who got through the material in a timely fashion and helped us have authentic conversations and learn how to have them with the public.

City Councillor, Duncan

Cowichan, February 2019, iap2 Public Participation for Decision Makers

24 Years of Engagement Excellence

Upcoming IAP2 + Facilitating Engagement Training

What our participants say...

Latest Blog Posts

Engagement Best Practices - Lessons Learned

Trust: The Currency of Deep Engagement

2020 Engagement Forecast

Latest News

IAP2 Training Schedule