20 Years of Engagement Excellence
Helping governments, business and NGOs build relationships with their stakeholders since 1996.
Helping governments, business and NGOs build relationships with their stakeholders since 1996.
To you, it’s a development project.
To local families, it’s change and they like the neighbourhood just the way it is.
For you, patient and community engagement is the new normal.
For many Canadian families, it’s about having the care they need when they need it.
To you, it’s a parks master plan.
To kids and their parents, it’s just about fun with friends.
Delaney + Associates is highly regarded and much sought out for its International Association for Public Participation (IAP2) training.
We offer the IAP2 five-day Foundations in Effective Public Participation program several times a year, in Calgary, Toronto, Vancouver and other Canadian cities. Organizational and hosted Foundations programs are also available. Learn from our highly-experienced, talented trainers and engagement practitioners.
An amazing engaging training with practical, timely examples. Amazing job!
Richard not only knows this field because he’s been there but he’s a masterful, passionate teacher. A rare, gifted combination. The best training course I’ve ever taken, fun learning-rich and left me wanting more! Thank you for a great week well spent!
A hugely valuable, interactive and learning filled course. Highly recommended for anyone working on projects or initiatives that would benefit from participation by the public (which is most)!
This course should be a must for all communications and stakeholder relations professionals. I fond it so beneficial to be given clear structure to the engagement process. I also really enjoyed Richard’s facilitation – he created such a safe, comfortable space to learn in.
iap2 training is a great foundation for those wanting to provide opportunities for truly meaningful, well-designed public participation. The instructor was engaging, creative and offered a plethora of professional experience to supplement /enhance course materials. Highly recommend!
Merci Beaucoup! Vos conseils on été judicieux et les expériences partagée vont permettre de m’inspirer dans ma pratique.
Jessica is one of the best trainers I have ever had professionally. She is intelligent, articulate, and best of all, she was able to give concrete real-life examples to help us understand the iap2 framework.
Stakeholder Relations, Vancouver
Vancouver, October 2018, iap2 Foundations
Rick helped me look at how I conduct my day-to-day engagement activities in an entirely new way. I appreciate having a process to follow to ensure I hit all steps to success. Thank you!
This course exceeded my expectations! Though there was a ton of information over the three days, it was delivered in a manageable, digestible way. One of the best training sessions I have attended!
Jessica was so attentive, thoughtful and full of such wisdom. Her insights were so valuable and helpful. I highly recommend this course.
I came away from the 5-day course feeling excited and energized to go back to my organization to work with my peers and management to start moving towards. Thank you, Richard, and iap2 for your knowledge, experience and sharing it with all of us to make engagement more exciting and impactful.
Fantastic addition to our company’s toolkit not only for engagement but also project management.
This is an ideal course for anyone who engages with stakeholders internal or external to their organization. In essence… everyone.
This course changed the entire organization’s approach to engaging the public, and we will be better for it.
I thoroughly enjoyed both the planning and techniques portions of iap2. Will definitely be looking into the facilitation courses offered by D+A.
One of the best learning experiences I have taken part in. Benefits for all parts of any job.
Excellent workshop providing practical tools that can be immediately integrated in your engagement needs.
Appreciate (the) information/education to ensure we challenge traditional models of engagement.
Great course; the 3 days went by quickly! Jessica kept us learning and engaged in the content the entire time.
This is a game changer.
I have taken public engagement courses in university and have been practicing for several years. I wasn’t sure how much I would get out of the course. I ended up really enjoying it and learned a lot. Jessica had a wealth of examples and insights to share. I hope I will do a better job at inform – consult – involve – collaborate – engage(ing) in the future.
This has been the most valuable Community Engagement course I have taken in my career to date. The facilitation was authentic and a gold standard to strive to in my own practice, and the tangible take-aways from this workshop are what really sets it apart. I look forward to opportunities to participate in future Delaney + Associates training.
The passion and excitement that Jess and Rick express for public engagement is truly contagious. This week has been an electric experience! I feel the training has armed me with the knowledge and tools to effectively engage the public in decision making… and beyond!
I highly recommend this course. The delivery is done by true professionals with a wealth of experience to share.
This is the most useful course I’ve ever taken. I will use the learnings in every aspect of my life – not just public engagement. The course facilitator was engaging and I feel like I understood and learned more than I was expecting.