Entries by admin

Explaining the Spectrum to Decision Makers

by Richard Delaney, President, Delaney, the engagement people You will find below several points you may want to consider when explaining the engagement spectrum to a decision maker. Public, community or stakeholder engagement is the process by which those impacted by a decision are brought into the decision-making process, in order to create understanding and […]

Happy Thanksgiving from Our Family to Yours

by Valerie Delaney, Principal Learning and Development It’s been a challenging year, but we are taking time this Thanksgiving weekend to reflect on, and give thanks for, all that makes us grateful – perhaps, more grateful than ever. First and foremost, we are grateful for the health and wellbeing of our families, friends and team […]

Out with the old! Cracking the code on stellar engagement planning

by Richard Delaney, President, Delaney, the engagement people It’s an exciting time for engagement worldwide. The international organization that stewards the practice – IAP2 – is going through some major changes that will transform it into the organization the world needs, to help heal our ailing democracies. For my part, I’m helping IAP2 to transform […]

The Comfort Zone

by Valerie Delaney, Principal, Learning + Engagement A painted rock on our beach trail says, “A comfort zone is a beautiful place, but nothing ever grows there.” I don’t know if I believe this entirely because a comfort zone can be a good place to rest and reflect a bit, but there is definitely a […]

Excellence is An Inside Job

by Valerie Delaney, Principal, Learning + Development We have just completed our fourth Delaney Virtual Academy for the iap2 Planning course, with a sold-out course set to begin September 14. The whole Delaney team – training specialists and engagement specialists alike – have been working hard.  From designing our new Virtual Academy registration materials, updating […]

Engagement in the Age of “Truth Decay”

Polarization. Confirmation bias. Fake news. What does it mean to be a neutral, third-party engagement practitioner and facilitator in the modern environment of declining trust in officials and institutions and rising credence in social influencers and click bait? This important question was explored at “Prevent Truth Decay”, one of the many excellent workshops and learning […]

NCI Charrette Blog Day 3: It’s All About Flow

This is the final installment in our blog series about the National Charrette Institute (NCI) certificate program. Click here for our Day 1 blog, about getting ready to engage, and here for our Day 2 blog, about the power of the charrette technique. When was the last time you allowed yourself to be completely immersed […]